Insights

Growing Funding and Investment Lucidya has recently secured significant funding totaling $30 million, including a $1.5 million grant and SAR 5 million from Saudi Arabia's National Technology Development Program. This capital influx demonstrates strong investor confidence and provides an opportunity to position advanced CXM solutions for expanding market reach and product enhancements.

Regional Leadership Presence Recognized as the number one in Saudi Arabia and actively participating in major AI summits like the NextGen AI Summit 2025, Lucidya's regional prominence offers a strategic entry point to government agencies and large enterprises seeking localized AI-driven customer experience solutions.

Language and Cultural Expertise With a high 92% accuracy in analyzing 15 dialects and slang relevant to the Arab world, Lucidya's platform uniquely addresses its customers' need for highly personalized and culturally aligned engagement, providing a competitive edge in markets where language nuance is crucial.

Growing Customer Base and Revenue Potential Operating within a revenue range of 1 to 10 million dollars and targeting large enterprises, governments, and SMEs, Lucidya presents a compelling opportunity to offer scalable CXM solutions that cater to diverse client sizes, especially in the rapidly digitizing Middle Eastern markets.

Compliance and Data Security Focus Lucidya’s adherence to international security standards like SOC2, GDPR, and regional data laws underscores its commitment to data privacy, making its platform attractive to clients with stringent data security requirements seeking trustworthy and compliant CX solutions.

Lucidya Tech Stack

Lucidya uses 8 technology products and services including LottieFiles, Oracle, Atlassian Jira, and more. Explore Lucidya's tech stack below.

  • LottieFiles
    Design
  • Oracle
    Enterprise
  • Atlassian Jira
    Issue Trackers
  • Microsoft
    Miscellaneous
  • Kotlin
    Programming Languages
  • Linux
    Programming Languages
  • Google Analytics
    Web Analytics
  • CSS
    Web Tools And Plugins

Lucidya's Email Address Formats

Lucidya uses at least 1 format(s):
Lucidya Email FormatsExamplePercentage
FLast@lucidya.comJDoe@lucidya.com
47%
Last@lucidya.comDoe@lucidya.com
4%
First@lucidya.comJohn@lucidya.com
2%
FLast@lucidya.comJDoe@lucidya.com
47%

Frequently Asked Questions

What is Lucidya's official website and social media links?

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Lucidya's official website is lucidya.com and has social profiles on LinkedInCrunchbase.

What is Lucidya's NAICS code?

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Lucidya's NAICS code is 5112 - Software Publishers.

How many employees does Lucidya have currently?

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As of December 2025, Lucidya has approximately 260 employees across 4 continents, including AsiaAfricaEurope. Key team members include Chief Commercial Officer: M. A. S.Chief Financial Officer: C. S. D.Vice President Marketing: Y. M.. Explore Lucidya's employee directory with LeadIQ.

What industry does Lucidya belong to?

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Lucidya operates in the Software Development industry.

What technology does Lucidya use?

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Lucidya's tech stack includes LottieFilesOracleAtlassian JiraMicrosoftKotlinLinuxGoogle AnalyticsCSS.

What is Lucidya's email format?

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Lucidya's email format typically follows the pattern of FLast@lucidya.com. Find more Lucidya email formats with LeadIQ.

How much funding has Lucidya raised to date?

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As of December 2025, Lucidya has raised $30M in funding. The last funding round occurred on Jul 14, 2025 for $30M.

When was Lucidya founded?

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Lucidya was founded in 2016.

Lucidya

Software DevelopmentRiyadh, Saudi Arabia201-500 Employees

Lucidya is an AI-powered unified customer experience platform (CXM) designed to support CX and Marketing leaders in large enterprises, governments, and SMEs. Our platform is tailored for organizations in the Arab world that need a unified, easy-to-use platform to manage their customer experiences and make data-driven decisions.

Lucidya’s AI-powered technology, combined with a deep understanding of the Arabic language and culture—with a remarkable 92% analysis accuracy of 15 different dialects and slang—allows businesses to engage with their customers in ways that are both accurate and personal. By offering real-time insights and engagement, Lucidya helps organizations optimize customer lifecycles, reduce costs, and drive growth—all in one single platform.

Lucidya is fully compliant with global and regional data privacy and security regulations, including SOC2 for data management standards, the SDAIA Personal Data Protection Law (PDPL) in Saudi Arabia, and GDPR for customers in the EU. Lucidya also adheres to the NIST Cybersecurity Framework (CSF), ensuring robust risk management practices, and complies with key US data privacy regulations such as CCPA/CPRA, UCPA, CTDPA, CPA, and VCDPA. This commitment ensures that our platform not only delivers actionable insights but also operates securely and protects the privacy of our customers’ data.

Section iconCompany Overview

NAICS Code
5112 - Software Publishers
Founded
2016
Employees
201-500

Section iconFunding & Financials

  • $30M

    Lucidya has raised a total of $30M of funding over 5 rounds. Their latest funding round was raised on Jul 14, 2025 in the amount of $30M.

  • $1M$10M

    Lucidya's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $30M

    Lucidya has raised a total of $30M of funding over 5 rounds. Their latest funding round was raised on Jul 14, 2025 in the amount of $30M.

  • $1M$10M

    Lucidya's revenue is estimated to be in the range of $1M$10M

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