Digital Services Lycoming County has demonstrated intent to modernize citizen services through the GovPilot partnership and digital forms; with 11-50 employees and modest revenue, there is room to scale electronic government capabilities such as online permit applications, public records requests, appointment scheduling, and workflow automation by integrating GovPilot style platforms with Oracle Cloud and Google Workspace to boost efficiency and resident experience.
Cloud Security The tech stack includes Oracle Cloud, reCAPTCHA, Google Workspace and Microsoft IIS; there is an opportunity to optimize cloud posture, implement secure identity and access management, data backup and disaster recovery, and ongoing security monitoring for a government entity with regulatory exposure and public safety headlines; bundled security and compliance services could address these needs.
Managed IT With a lean staff of 11-50, Lycoming County could benefit from managed IT services, 24/7 help desk, proactive monitoring, patch management, and vendor coordination; this would reduce risk and free internal staff to focus on delivering core public services.
Grants Compliance The county received a $10.2 million CARES Act grant in the past, suggesting ongoing needs for grant tracking, budgeting and compliance tooling; propose grant management software, financial reporting dashboards, audit trails, and integrations with existing finance systems to streamline reimbursement and oversight.
Public Safety Tech Leadership changes in the sheriff and prison board and prior investments in digital capabilities indicate an opportunity to expand records management, case management, inmate data systems, incident tracking, and public facing dashboards aligned with ongoing public safety digital modernization efforts.