Insights

Diversified Offerings Mad Paws has expanded its business by launching new pet-related ventures like Mad Paws Pet Insurance and Mad Paws Dinner Bowl. This diversification presents cross-selling opportunities to offer bundled services to existing and new customers.

Strong Industry Recognition Mad Paws received the Australian Small Business Champion Award and was ranked as one of the Top 25 Australian Startups. Leveraging these accolades in sales pitches can help build credibility and trust with potential customers.

Strategic Partnerships With partnerships with companies like Qantas and Pawssum Vet to Home Services, Mad Paws has access to a wider customer base. Leveraging these partnerships can open doors for collaborative sales efforts and tapping into new market segments.

Tech-Enabled Customer Experience Mad Paws utilizes a robust tech stack to enhance customer experience, including TrackJs, React, and Freshchat. Highlighting these technological capabilities in sales conversations can demonstrate the company's commitment to innovation and customer satisfaction.

Continued Expansion Recently launching a mobile app and introducing new safety measures for Pet Sitters showcases Mad Paws' commitment to growth and service quality. Leveraging these advancements in sales strategies can position the company as a forward-thinking and customer-centric solution in the market.

Mad Paws Tech Stack

Mad Paws uses 8 technology products and services including TrackJs, Freshdesk, React, and more. Explore Mad Paws's tech stack below.

  • TrackJs
    Analytics
  • Freshdesk
    Help Desk Software
  • React
    Javascript Frameworks
  • Socket.io
    Javascript Frameworks
  • Freshchat
    Live Chat
  • Amazon ALB
    Load Balancers
  • PayPal
    Payment Processing
  • X-XSS-Protection
    Security

Media & News

Mad Paws's Email Address Formats

Mad Paws uses at least 1 format(s):
Mad Paws Email FormatsExamplePercentage
First.Last@madpaws.com.auJohn.Doe@madpaws.com.au
85%
First@madpaws.com.auJohn@madpaws.com.au
10%
Last@madpaws.com.auDoe@madpaws.com.au
2%
Last.First@madpaws.com.auDoe.John@madpaws.com.au
3%

Frequently Asked Questions

Where is Mad Paws's headquarters located?

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Mad Paws's main headquarters is located at 55 Pyrmont Bridge Road, Pyrmont Sydney, 2009 NSW 2095 AU. The company has employees across 5 continents, including OceaniaAsiaEurope.

What is Mad Paws's phone number?

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You can contact Mad Paws's main corporate office by phone at +61-2-8046-6536. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Mad Paws's official website and social media links?

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Mad Paws's official website is madpaws.com.au and has social profiles on LinkedIn.

How much revenue does Mad Paws generate?

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As of August 2024, Mad Paws's annual revenue reached $35M.

What is Mad Paws's NAICS code?

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Mad Paws's NAICS code is 5112 - Software Publishers.

How many employees does Mad Paws have currently?

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As of August 2024, Mad Paws has approximately 322 employees across 5 continents, including OceaniaAsiaEurope. Key team members include Chief Executive Officer: J. H.Head Of Growth: C. Z.Head Of Marketing And Performance: I. J. C. S.. Explore Mad Paws's employee directory with LeadIQ.

What industry does Mad Paws belong to?

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Mad Paws operates in the Software Development industry.

What technology does Mad Paws use?

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Mad Paws's tech stack includes TrackJsFreshdeskReactSocket.ioFreshchatAmazon ALBPayPalX-XSS-Protection.

What is Mad Paws's email format?

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Mad Paws's email format typically follows the pattern of . Find more Mad Paws email formats with LeadIQ.

How much funding has Mad Paws raised to date?

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As of August 2024, Mad Paws has raised $5M in funding. The last funding round occurred on Mar 05, 2017 for $5M.

When was Mad Paws founded?

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Mad Paws was founded in 2014.
Mad Paws

Mad Paws

Software Development2009, Australia201-500 Employees

Mad Paws is Australia’s largest online pet care marketplace. At the core of our business, we connect Pet Owners with trusted, local, and vetted Pet Sitters. Whether a Pet Owner is planning a holiday, taking a weekend away, or searching for Pet Day Care, Mad Paws will assist them in finding the right carer. All stays booked through Mad Paws are covered by Public Liability Insurance. 

How does it work?

1. Find awesome Pet Sitters in your neighbourhood
2. Meet & Greet your Sitter and book a stay in their house or yours
3. Enjoy peace of mind with photo updates, Insurance, and Customer Support

Since launching in 2014, Mad Paws has grown to become Australia's largest online Pet Sitting community. With over 15,000 Pet Sitters, Mad Paws connects Pet Owners and Sitters across the nation. 

In 2020, Mad Paws launched a series of new pet-related businesses. These include Mad Paws Pet Insurance; and Mad Paws Dinner Bowl, a range of premium dog meals. 

Mad Paws has attracted investment from a range of sources, including Equity Venture Partners, Madoch Ventures, and Qantas Ventures. The latter of these has led an ongoing commercial partnership between Mad Paws and Qantas. 

Mad Paws also maintains official partnerships with Pawssum Vet to Home Services and dog breed authority Dogz Online. 

In September 2018, Mad Paws was ranked #14 in LinkedIn's Top 25 Australian Startups of 2018. In April 2019, Mad Paws won the Australian Small Business Champion Award for Pet Services.

Section iconCompany Overview

Headquarters
55 Pyrmont Bridge Road, Pyrmont Sydney, 2009 NSW 2095 AU
Phone number
+61-2-8046-6536
NAICS Code
5112 - Software Publishers
Founded
2014
Employees
201-500

Section iconFunding & Financials

  • $5M

    Mad Paws has raised a total of $5M of funding over 1 rounds. Their latest funding round was raised on Mar 05, 2017 in the amount of $5Mas a Series A.

  • $10M$50M

    Mad Paws's revenue is in the range of $10M$50M

Section iconFunding & Financials

  • $5M

    Mad Paws has raised a total of $5M of funding over 1 rounds. Their latest funding round was raised on Mar 05, 2017 in the amount of $5Mas a Series A.

  • $10M$50M

    Mad Paws's revenue is in the range of $10M$50M

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