Mark Facey & Company
Book and Periodical PublishingConnecticut, United States2-10 Employees
Mark Facey & Company is a small telemarketing service focused exclusively on the publishing industry. Based in Bristol, Connecticut, and founded in 1986, the firm historically operated ten call centers with more than two thousand calling stations across Connecticut, Iowa, New York, Pennsylvania, and Wisconsin. Its services target publishers for new business development, renewals, emergencies, and routine campaigns aimed at improving circulation and profitability. On December 31, 2020, Mark Facey & Company merged with its sister company American Customer Care, Inc., and the surviving entity now offers expanded contact center and telemarketing capabilities while preserving management and IT resources. The merger was characterized as having no significant impact on clients’ active programs.