Market Metrix Email Format
HospitalityCalifornia, United States51-200 Employees
Market Metrix is a hospitality-focused provider of customer and employee feedback solutions designed to connect guest and workforce insights with business performance. By enabling real-time feedback and action management, the company aims to support timely service recovery and improve guest experiences, while helping clients identify opportunities to enhance profitability through informed investment decisions. The firm serves hospitality businesses across the globe, offering benchmarking capabilities that compare performance against key competitors to reveal gaps and opportunities in context. Based in Larkspur, California, Market Metrix operates with a workforce of professionals and supports more than 14,000 businesses in over 70 countries. The company is part of a broader ecosystem of analytics and feedback platforms in the industry.