Insights

Global footprint Market Metrix serves hospitality clients in over 70 countries and supports more than 14,000 businesses, indicating a strong international expansion potential for partner integrations, regional solutions, and multilingual support.

Feedback to revenue The company emphasizes connecting customer and employee feedback to revenue, presenting opportunities to upsell advanced analytics, benchmarking, and action management modules to drive measurable profit gains for hospitality operators.

Acquisition history Market Metrix was acquired by Clarabridge in 2014, suggesting a combined enterprise analytics story and potential for cross-sell with Clarabridge customers or to re-engage alumni relationships in a broader analytics stack.

Mid-market focus With 51-200 employees and revenue in the low millions, targeted outreach toward mid-market hospitality groups and regional hotel brands could yield rapid adoption of feedback management and benchmarking capabilities.

Benchmarking edge Unique global benchmarking through MMHI provides competitive insights; selling enhancements around benchmarking depth, competitive gap analysis, and industry-specific dashboards could differentiate from generic feedback tools.

Similar companies to Market Metrix

Media & News

Clarabridge Inc acquired Marketmetrix on Apr 1st '14.
For instance, in April 2014, Clarabridge, a leader of text analytic products, acquired Market Metrix, a leading Enterprise Feedback Management platform, to expand its analytics offerings with a robust platform.
Apr 07, 2020 | germanyenglishnews.com

Market Metrix's Email Address Formats

Market Metrix uses at least 1 format(s):

Market Metrix Email Formats	Example	Percentage
FLast@marketmetrix.com	JDoe@marketmetrix.com	67%
Last@marketmetrix.com	Doe@marketmetrix.com	33%

Frequently Asked Questions

What is Market Metrix's phone number?

You can contact Market Metrix's main corporate office by phone at

+1-415-721-****

. For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Market Metrix's official website and social media links?

Market Metrix's official website is marketmetrix.com and has social profiles on LinkedIn.

How much revenue does Market Metrix generate?

As of July 2026, Market Metrix's annual revenue is estimated to be $1M - $10M.

What is Market Metrix's NAICS code?

Market Metrix's NAICS code is 7211 - Traveler Accommodation.

How many employees does Market Metrix have currently?

As of July 2026, Market Metrix has approximately 51 employees across 3 continents, including North AmericaAsiaEurope. Key team members include Client Consultant: E. R.Consultant: K. M.Interpreter Corps (interpreter French And Interpreter German): M. H.. Explore Market Metrix's employee directory with LeadIQ.

What industry does Market Metrix belong to?

Market Metrix operates in the Hospitality industry.

What is Market Metrix's email format?

Market Metrix's email format typically follows the pattern of FLast@marketmetrix.com. Find more Market Metrix email formats with LeadIQ.

When was Market Metrix founded?

Market Metrix was founded in 1996.

Market Metrix

Q: What is Market Metrix's official website and social media links?

Market Metrix's official website is marketmetrix.com. Market Metrix has social profiles on LinkedIn.

Q: How many employees does Market Metrix have currently?

Market Metrix has approximately 51 employees.

Q: What is Market Metrix's NAICS code?

Market Metrix's NAICS code is 7211 (Traveler Accommodation).

HospitalityCalifornia, United States51-200 Employees

Market Metrix is a hospitality-focused provider of customer and employee feedback solutions designed to connect guest and workforce insights with business performance. By enabling real-time feedback and action management, the company aims to support timely service recovery and improve guest experiences, while helping clients identify opportunities to enhance profitability through informed investment decisions. The firm serves hospitality businesses across the globe, offering benchmarking capabilities that compare performance against key competitors to reveal gaps and opportunities in context. Based in Larkspur, California, Market Metrix operates with a workforce of professionals and supports more than 14,000 businesses in over 70 countries. The company is part of a broader ecosystem of analytics and feedback platforms in the industry.