Water quality focus Strong emphasis on safe, high quality drinking water since 1876, presenting opportunities to discuss advanced water treatment optimization, corrosion control, and distribution system monitoring to ensure consistent quality for all customers.

Scale and capacity Treats 6.5 million gallons daily with peak days up to 9–10 million; 160 miles of mains and 4 water towers plus a booster station indicate potential for efficiency improvements, leak detection services, and infrastructure modernization partnerships.

Smaller utility profile Small team size (2–10 employees) suggests high value from outsourced operations support, managed services, cybersecurity hardening, remote monitoring, and cost-effective technology upgrades tailored for small municipalities.

Financials signal Revenue in the mid market range ($25M–$50M) reflects capacity for scalable solutions, such as phased ERP/financial software integration, asset management, and funding strategies for capital projects.

Digital presence Tech stack indicates reliance on common web and content tools; opportunity to propose modernization of customer portal, data dashboards, SCADA integration, and data analytics to improve transparency and operational efficiency.