M&C Associates Employee Directory
TelecommunicationsNew York, United States11-50 Employees
M&C Associates is a telecommunications firm headquartered in Hauppauge, New York. It provides IVR, speech and CTI solutions to enterprises, government agencies, and service providers across the United States and Canada. With more than 25 years of IVR deployment experience, the firm delivers business consulting, project management, system and application design, advanced speech design and implementation, CTI and web solutions integration, and support for migrating existing applications or redesigning systems for newer technologies, including legacy platforms. It is a certified Avaya Business Partner, reflecting its role in supporting enterprise voice and contact center environments, and it has pursued partnerships to broaden its offerings, including a 2016 alliance with Genesys. As a small-to-mid-sized provider in the telecommunications space, M&C Associates serves a diverse client base across the US and Canada.