CRM optimization Mencap already uses Microsoft Dynamics and Excel; a modern CRM and fundraising platform can improve donor segmentation, automated outreach, grant tracking, and reporting, boosting efficiency and retention.

Digital fundraising upgrade Leverage Pantheon hosting and existing web presence to launch scalable online campaigns, donor portals, and secure payments, with seamless integration to Dynamics for end-to-end fundraising insights.

Employee engagement boost With a sizable staff, there is an opportunity to deploy an integrated communications and learning solution that ties into Dynamics and collaboration tools to improve training, compliance, and morale.

IT security modernization A diverse tech stack and connectivity providers suggests a chance to streamline IT operations, strengthen data security, and move to scalable cloud services to reduce risk and cost.

Partnerships and grants Positioned for collaborations with funders and tech partners, Mencap could benefit from services around grant management, outcomes measurement, and co-branded digital campaigns to access new funding streams.