Mercaux
IT Services and IT ConsultingEngland, United Kingdom11-50 Employees
Mercaux, based in London, England, is a small to mid-sized IT services and consulting company focused on digitizing retail operations. Its In-Store Clienteling & CX platform supports engagement with customers in-store and remotely, delivered through a single app for store associates that enables assisted selling, clienteling, mPOS, fulfilment, and remote selling, while customers can use self-service options such as digital fitting rooms and self-checkout. The platform is MACH-certified and modular, allowing retailers to start with core clienteling and endless-aisle functionality and add more capabilities over time. It is designed for easy integration and ongoing extensibility, enabling the addition of new modules as needed. In 2022, Mercaux announced a partnership with Fluent Commerce to broaden its in-store and order-management capabilities.
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