Large-scale CX ModSquad operates with 1001-5000 employees and generates substantial revenue, highlighting a mature outsourcing partner with capacity to support large customer experience, moderation, and trust & safety programs for mid to enterprise clients.

Global Delivery The company serves worldwide clients and has expanded physical presence to Costa Rica, signaling capability for nearshore delivery and resilient global support, ideal for global brands seeking distributed operations.

Tech-Enhanced A tech-forward stack including AI integrations (OpenAI), data and cloud platforms (Snowflake, AWS), advertising tech (Microsoft Advertising, The Trade Desk), and automation-ready tools positions ModSquad to upsell AI-assisted CX, moderation, and risk management solutions.

Awards & Growth Gold Globee awards and a Department X launch indicate a commitment to innovation and recognition, presenting opportunities to cross-sell advanced CX offerings, department-specific services, and scalable programs to prospective clients.

Revenue Signals Revenue range of 250M to 500M and a sizable client-ready operation suggest untapped opportunities in enterprise-grade contracts, long-term SLAs, and expanded trust & safety engagements for larger e-commerce, gaming, and relationship-heavy platforms.