Insights

International Expansion ModSquad has expanded its operations to Costa Rica and San Jose, California, indicating an appetite for global outreach and the need for scalable customer experience solutions across diverse markets.

Technology Integration Utilizing a comprehensive tech stack including Zendesk, Asana, and AI deployment, ModSquad seeks innovative tools to enhance service delivery, presenting opportunities for partners offering advanced CX technologies.

Client Portfolio ModSquad's collaboration with healthcare and factory digitization projects suggests a focus on industries prioritizing digital transformation, which can be targeted for tailored outsourcing solutions.

Market Position With revenue estimates between 250 and 500 million dollars and a large workforce, ModSquad competes with firms like TaskUs and Lionbridge, highlighting a demand for cost-effective, agile customer support services.

Recent Innovation The launch of Department X demonstrates a strategic focus on specialized service units, providing prospects with opportunities to explore niche CX offerings and customized outsourcing models.

ModSquad Tech Stack

ModSquad uses 8 technology products and services including Avature, Google Calendar, Cloudflare, and more. Explore ModSquad's tech stack below.

  • Avature
    Applicant Tracking Systems
  • Google Calendar
    Appointment Scheduling
  • Cloudflare
    Content Management System
  • GoTo Training
    Corporate Learning Management Systems
  • Microsoft Excel
    Editors
  • Zendesk Support
    Help Desk Software
  • Asana
    Issue Trackers
  • Zendesk Chat
    Live Chat

ModSquad's Email Address Formats

ModSquad uses at least 1 format(s):
ModSquad Email FormatsExamplePercentage
First.Last@modsquad.comJohn.Doe@modsquad.com
75%
F.Last@modsquad.comJ.Doe@modsquad.com
15%
First.L@modsquad.comJohn.D@modsquad.com
6%
First@modsquad.comJohn@modsquad.com
4%

Frequently Asked Questions

Where is ModSquad's headquarters located?

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ModSquad's main headquarters is located at 2018 19th St Sacramento, California 95818 US. The company has employees across 6 continents, including North AmericaEuropeSouth America.

What is ModSquad's official website and social media links?

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ModSquad's official website is modsquad.com and has social profiles on LinkedIn.

How much revenue does ModSquad generate?

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As of October 2025, ModSquad's annual revenue is estimated to be $5B.

What is ModSquad's SIC code NAICS code?

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ModSquad's SIC code is 5599 - Automotive Dealers, Not Elsewhere Classified NAICS code is 5112 - Software Publishers.

How many employees does ModSquad have currently?

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As of October 2025, ModSquad has approximately 10K employees across 6 continents, including North AmericaEuropeSouth America. Key team members include Chief Information Security Officer & Director Of It: T. R.Chief Operating Officer General Counsel: M. P.VP Of People: K. D.. Explore ModSquad's employee directory with LeadIQ.

What industry does ModSquad belong to?

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ModSquad operates in the Software Development industry.

What technology does ModSquad use?

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ModSquad's tech stack includes AvatureGoogle CalendarCloudflareGoTo TrainingMicrosoft ExcelZendesk SupportAsanaZendesk Chat.

What is ModSquad's email format?

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ModSquad's email format typically follows the pattern of First.Last@modsquad.com. Find more ModSquad email formats with LeadIQ.

When was ModSquad founded?

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ModSquad was founded in 2007.
ModSquad

ModSquad

Software DevelopmentCalifornia, United States10001+ Employees

ModSquad delivers high-quality outsourced CX services at the lowest cost with unmatched speed and agility. We help companies seize opportunities, drive ROI, and mitigate risk across all international markets. We’re the team behind brands you know and love.

How do we do it? By tailoring our solutions precisely to your data and goals. You get a curated team of experts combined with the optimal toolset and AI deployed with our hourly on-demand workforce model. 

No waste. No surprises. Just results.  

We call it SourceUp: outsourcing done right.

Section iconCompany Overview

Headquarters
2018 19th St Sacramento, California 95818 US
SIC Code
5599 - Automotive Dealers, Not Elsewhere Classified
NAICS Code
5112 - Software Publishers
Founded
2007
Employees
10001+

Section iconFunding & Financials

  • $250M$500M

    ModSquad's revenue is estimated to be in the range of $250M$500M

Section iconFunding & Financials

  • $250M$500M

    ModSquad's revenue is estimated to be in the range of $250M$500M

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