Market Expansion ModSquad has recently expanded its offices to San Jose, California, and Costa Rica, indicating a strategic focus on growing its presence in key geographies. This presents an opportunity for partnership or collaboration to cater to new markets.

Customer Service Excellence The recognition as the 'Gold winner at Golden Bridge Awards' and 'Outstanding Solution for Customer Service' showcases ModSquad's commitment to delivering exceptional customer service solutions. Leveraging this expertise can attract businesses looking to enhance their customer support operations.

Tech Savvy Operations Utilizing a tech stack that includes Google Calendar, Zendesk Chat, and other cutting-edge tools, ModSquad demonstrates a strong technological proficiency. This can be highlighted as a competitive edge to appeal to tech-savvy clients seeking advanced support services.

Innovative Service Offerings The recent launch of 'Department X' and partnership with Offsight indicate ModSquad's focus on innovation in its service offerings. This positions the company as an ideal partner for businesses looking for unique and tailored customer experience solutions.

Social Media Expertise Being recognized for 'Best Use of Social Media in Customer Service' underlines ModSquad's proficiency in leveraging social platforms for customer engagement. This expertise can be leveraged to attract businesses seeking to enhance their online customer interactions and presence.