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Global Leader in CX Services ModSquad is a global leader in outsourced Customer Experience (CX) services, offering customer support, content moderation, trust and safety, community management, and social media services. This positions them well to cater to businesses seeking premium CX solutions.

Expansion to Costa Rica & San Jose ModSquad recently expanded its offices to Costa Rica and San Jose, California, showcasing a commitment to growth and accessibility. This expansion presents an opportunity to tap into new markets and engage with a broader client base.

Recent Awards & Recognitions ModSquad has received awards such as 'Outstanding Solution for Customer Service' and 'Best Use of Social Media in Customer Service,' highlighting their expertise and innovative approach. Leveraging these accolades in client pitches can add credibility to service offerings.

Partnership with Offsight Through its partnership with Offsight, ModSquad aims to digitize modular factories, indicating a focus on innovative solutions. This partnership presents an opportunity to collaborate on tech-driven projects and showcase expertise in digital transformation.

Competitive Positioning & Revenue ModSquad's revenue of over $1 billion places them amongst top competitors in the industry like Lionbridge, Concentrix, and TaskUs. Understanding their competitive positioning can help tailor sales strategies to differentiate services and capture market share.

Similar companies to ModSquad

ModSquad Tech Stack

ModSquad uses 8 technology products and services including Linkedin Insight Tag, Avature, Osano, and more. Explore ModSquad's tech stack below.

  • Linkedin Insight Tag
    Analytics
  • Avature
    Applicant Tracking Systems
  • Osano
    Cookie Compliance
  • Sprinklr
    Customer Experience Management
  • Google Font API
    Font Scripts
  • Replicon
    Human Resource Management System
  • Asana
    Issue Trackers
  • Moment.js
    Javascript Libraries

Media & News

ModSquad's Email Address Formats

ModSquad uses at least 1 format(s):
ModSquad Email FormatsExamplePercentage
First.Last@modsquad.comJohn.Doe@modsquad.com
75%
F.Last@modsquad.comJ.Doe@modsquad.com
15%
First.L@modsquad.comJohn.D@modsquad.com
6%
First@modsquad.comJohn@modsquad.com
4%

Frequently Asked Questions

Where is ModSquad's headquarters located?

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ModSquad's main headquarters is located at 2018 19th St Sacramento, California 95818 US. The company has employees across 6 continents, including North AmericaEuropeSouth America.

What is ModSquad's official website and social media links?

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ModSquad's official website is modsquad.com and has social profiles on LinkedIn.

How much revenue does ModSquad generate?

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As of October 2024, ModSquad's annual revenue reached $5B.

What is ModSquad's SIC code NAICS code?

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ModSquad's SIC code is 5599 - Automotive Dealers, Not Elsewhere Classified NAICS code is 5112 - Software Publishers.

How many employees does ModSquad have currently?

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As of October 2024, ModSquad has approximately 10K employees across 6 continents, including North AmericaEuropeSouth America. Key team members include Chief Experience Officer: R. W.Chief Revenue Officer: M. H. L.Chief Information Security Officer & Director Of It: T. R.. Explore ModSquad's employee directory with LeadIQ.

What industry does ModSquad belong to?

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ModSquad operates in the Software Development industry.

What technology does ModSquad use?

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ModSquad's tech stack includes Linkedin Insight TagAvatureOsanoSprinklrGoogle Font APIRepliconAsanaMoment.js.

What is ModSquad's email format?

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ModSquad's email format typically follows the pattern of . Find more ModSquad email formats with LeadIQ.

When was ModSquad founded?

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ModSquad was founded in 2007.
ModSquad

ModSquad

Software DevelopmentCalifornia, United States10001+ Employees

ModSquad leads the Customer Experience (CX) Service industry. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services.
 
Since 2007, we've been reinventing traditional outsourcing. We embraced remote and steered clear of cubicles in soulless call centers. We secure our distributed team with Cubeless, our patent-pending security platform. Our Mods are so experienced and empathetic it isn't fair to call them "agents" – so we don't. We are the Mods!

Section iconCompany Overview

Headquarters
2018 19th St Sacramento, California 95818 US
SIC Code
5599 - Automotive Dealers, Not Elsewhere Classified
NAICS Code
5112 - Software Publishers
Founded
2007
Employees
10001+

Section iconFunding & Financials

  • $1B

    ModSquad's revenue is in the range of $1B

Section iconFunding & Financials

  • $1B

    ModSquad's revenue is in the range of $1B

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