National Shopping Service

Market ResearchCalifornia, United States11-50 Employees

National Shopping Service operates in the market research space with a focus on customer and employee management to help clients reduce costs and improve performance. The company offers feedback loops, accountability structures, and recognition programs aligned with its clients' strategic objectives. By prioritizing quality, customer satisfaction, and marketing considerations, it aims to influence the behaviors of customers and staff and, in turn, support profitability.

Based in Rocklin, California, the firm brands itself as a leader in performance and customer-satisfaction assessment services and seeks global expansion while maintaining ethics and credibility. It emphasizes a standardized method and ongoing refinement of practices to address the changing demands of market research and mystery shopping. It characterizes itself as innovative, ethically grounded, and consistent, and notes its status as an equal employment opportunity employer dedicated to inclusion and diversity.

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