newmine Employee Directory
Software DevelopmentMassachusetts, United States11-50 Employees
Newmine is a software development company that serves retailers and consumer brands. Rather than focusing solely on easing the returns process, it analyzes the reasons behind returns to enable corrective action before they occur. By applying AI, natural language processing, and prescriptive analytics, Newmine aims to reduce product returns and promote more efficient operations for customers, the environment, and the bottom line. The firm is based in Southborough, Massachusetts, and operates as a small to mid-sized software company. Its offerings include Chief Returns Officer, KeepScore, and the Customer Returns Assessment Program, reflecting a focus on data-driven insights and process improvement for returns. In 2023, Gartner named Newmine a Cool Vendor in Supply Chain Management Technologies.