NexxLinx Employee Directory

Outsourcing and Offshoring ConsultingGeorgia, United States201-500 Employees

NexxLinx is an Atlanta-based outsourcing and offshoring consultancy focused on business process transformation and high-value contact center solutions. It serves client partners from small to large and aims to create value and competitive advantage by combining proven expertise, continuous process improvement, technology innovation, and global language and cultural capabilities. The company's offerings seek to improve service quality, reduce costs, and drive top-line impact through enhanced retention and more effective support operations.

NexxLinx deploys fully dedicated teams, from agent to program director, to manage each customer interaction as a chance to refine underlying business processes and reward performance. It positions itself as a catalyst for rapid time-to-value and ongoing improvements, distinguishing itself from traditional offshore providers. In 2017 it closed offices in New River, Arizona, and Jacksonville, Florida as part of a geographic footprint adjustment.

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