Northpass (Acquired by Gainsight) Employee Directory
Software DevelopmentNew Jersey, United States2-10 Employees
Northpass is a small software company based in Parsippany, New Jersey, that specializes in digital customer education and training and is now part of Gainsight. Its platform helps businesses enhance customer experience and operational efficiency through digital learning, serving major brands such as Walmart and Johnson & Johnson as well as growth-focused companies like Pipedrive and Freshworks. Gainsight acquired Northpass in July 2023. The company has received industry recognition, including being named Best Customer Education Learning Management System of 2023 at the SIIA CODiE Awards. As part of Gainsight, Northpass supports efforts to position digital customer education as a core function within customer success teams.