Northwest Central Dispatch System (NWCDS)
Public SafetyIllinois, United States11-50 Employees
Northwest Central Dispatch System (NWCDS) functions as an intergovernmental emergency dispatch hub that consolidates 9-1-1 services for several communities in the northwest suburbs of Chicago. The system serves a combined population of more than 500,000 people across more than 170 square miles. The participating communities include Arlington Heights, Barrington, Buffalo Grove, Elk Grove Village, Hoffman Estates, Inverness, Mount Prospect, Palatine, Prospect Heights, Rolling Meadows, Schaumburg, and Streamwood. Based in Arlington Heights, Illinois, NWCDS operates within the public safety sector to coordinate police, fire, and EMS responses for its service area. The organization is a small to mid-sized operation supporting intergovernmental dispatch functions. In April 2025, Mount Prospect announced a partnership with NWCDS to use the Everbridge alert system, enabling local alerts to be delivered by text and email to residents and others interested in Mount Prospect.