NovaTel, Ltd.

TelecommunicationsTexas, United States11-50 Employees

NovaTel is a premier provider of worldwide telecommunication services for both the contact center and carrier-to-carrier services industries.  NovaTel was formed in 2000 by industry experts who realized an incredible opportunity – to service the underserved offshore contact center market.  NovaTel found itself in the right place at the right time, and from its headquarters in San Antonio, Texas, NovaTel began offering Tier 1 quality telecommunication products and services to offshore contact centers.  To quickly boost revenues, NovaTel also rolled out its wholesale carrier-to-carrier products and services.

Since then, NovaTel has proven to be leader in both industries.  In the contact center industry, NovaTel has become one of the largest providers of telecommunication services in India, Philippines, Mexico and several other countries in Central and South America.  With over 200 contact center customers worldwide, NovaTel has tremendous experience in serving the unique needs of the contact center Industry.

NovaTel has also become a force in the wholesale carrier services industry.  With direct routes to El Salvador, Guatemala, Mexico, Pakistan and the Philippines, NovaTel has a strong list of loyal customers including several Tier I, Tier II, and Tier III Inter-Exchange Carriers (IXCs), Competitive Local Exchange Carriers (CLECs), Prepaid Providers, foreign Postal Telephone and Telegraph (PTT) companies, and Offshore Contact Centers.

UPDATE:

Please visit the following link to view the acquisition of NovaTel, Ltd. in 2015:
http://www.businesswire.com/news/home/20151015005993/en/X5-Solutions-Acquires-NovaTel-Ltd.#.Vh_b0n6rS70

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