Octadesk Employee Directory
Software DevelopmentSão Paulo, Brazil51-200 Employees
Octadesk is a software-as-a-service company headquartered in São Paulo, Brazil, at 2434 Rua Itapaiúna, and it employs between 51 and 200 people. The company centralizes all customer communication channels into a single omnichannel platform, integrating WhatsApp, social networks, and website chat across the customer journey. Its platform includes sales and post-sales chatbots, AI agents, automations, a helpdesk, and performance dashboards from first contact to retention. Founded in 2015 and incorporated into the LWSA group in 2021, Octadesk is described as the only 100% domestic platform in its segment and is a Meta Business Partner within the LWSA group. Octadesk serves more than 2,500 companies and is recognized as one of the leading omnichannel platforms in Brazil.