Insights

Growing Customer Base Octadesk manages over 4 million conversations and 1.5 million ticket openings monthly, indicating a substantial customer engagement volume that signals strong demand for customer service solutions within its user base.

Strategic Acquisition The company's acquisition by Locaweb for nearly $20 million highlights its strategic importance and potential for scale, presenting opportunities to upsell or expand into Locaweb's existing client ecosystem.

Recognition for Innovation Repeated recognition as one of Brazil's most innovative companies and as a fast-growing SaaS provider globally suggests a strong market position, which can be leveraged to attract new clients seeking innovative customer relationship management solutions.

Technology Stack Utilizing cloud-based platforms like Google Cloud and modern development tools positions Octadesk as a flexible SaaS provider, making it appealing to potentially larger organizations looking for scalable and up-to-date customer service technology.

Market Positioning Operating in the competitive SaaS customer service domain with peers like Zendesk and Intercom, Octadesk has a solid foundation to target mid-sized businesses seeking cost-effective, reliable CRM solutions to enhance their customer engagement strategies.

Octadesk Tech Stack

Octadesk uses 8 technology products and services including Google Optimize, LinkedIn Ads, Facebook Pixel, and more. Explore Octadesk's tech stack below.

  • Google Optimize
    A/B Testing
  • LinkedIn Ads
    Advertising
  • Facebook Pixel
    Analytics
  • cdnjs
    Content Delivery Network
  • MySQL
    Database
  • Google Sign-in
    Identity Verification
  • Webflow
    Page Builders
  • Google Tag Manager
    Tag Management

Octadesk's Email Address Formats

Octadesk uses at least 1 format(s):
Octadesk Email FormatsExamplePercentage
First.Last@octadesk.comJohn.Doe@octadesk.com
50%
First.Last@octadesk.comJohn.Doe@octadesk.com
50%

Frequently Asked Questions

Where is Octadesk's headquarters located?

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Octadesk's main headquarters is located at 2434 Rua Itapaiúna Sao Paulo, São Paulo 05707-001 Brazil. The company has employees across 2 continents, including South AmericaNorth America.

What is Octadesk's official website and social media links?

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Octadesk's official website is octadesk.com and has social profiles on LinkedIn.

What is Octadesk's SIC code NAICS code?

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Octadesk's SIC code is 7372 - Prepackaged Software NAICS code is 5112 - Software Publishers.

How many employees does Octadesk have currently?

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As of February 2026, Octadesk has approximately 124 employees across 2 continents, including South AmericaNorth America. Key team members include Chief Operating Officer: P. D.Sr Hr Manager: L. S.Growth Product Manager: G. R.. Explore Octadesk's employee directory with LeadIQ.

What industry does Octadesk belong to?

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Octadesk operates in the Software Development industry.

What technology does Octadesk use?

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Octadesk's tech stack includes Google OptimizeLinkedIn AdsFacebook PixelcdnjsMySQLGoogle Sign-inWebflowGoogle Tag Manager.

What is Octadesk's email format?

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Octadesk's email format typically follows the pattern of First.Last@octadesk.com. Find more Octadesk email formats with LeadIQ.

When was Octadesk founded?

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Octadesk was founded in 2015.

Octadesk

Software DevelopmentSão Paulo, Brazil51-200 Employees

A Octadesk é uma startup de SaaS (Software como Serviço), resultado do empreendedorismo brasileiro, que nasceu com a missão de transformar sonhos e planos em grandes negócios.

A história do “polvo” teve início em novembro de 2015, quando Rodrigo Ricco e Leandro Ueda, decidiram revolucionar a gestão de relacionamento com cliente e oferecer agilidade, precisão e escala por meio de tecnologia de ponta. Como uma das principais plataformas de atendimento do Brasil, somos responsáveis por gerenciar mais de 4 milhões de conversas e mais de 1,5 milhões de aberturas de tickets por mês.

Em 2021, a Octadesk foi adquirida em uma negociação milionária pela LWSA e se integrou ao ecossistema de soluções digitais de uma das principais empresas da indústria de tecnologia e e-commerce.

A Octadesk foi reconhecida como uma das empresas de SaaS que mais crescem no mundo pela revista internacional LATKA e, em 2025, como uma das empresas mais inovadoras do Brasil pelo Innovative Workplaces, do MIT Technology Review Brasil pelo 3º ano consecutivo.

Em posição de liderança em inovação, seguimos oferecendo tecnologia e práticas transformadoras para criar novas soluções e garantir a melhor experiência entre empresas e clientes.

Nosso sistema é simples, conveniente e previsível. #IssoÉOcta

Section iconCompany Overview

Headquarters
2434 Rua Itapaiúna Sao Paulo, São Paulo 05707-001 Brazil
SIC Code
7372 - Prepackaged Software
NAICS Code
5112 - Software Publishers
Founded
2015
Employees
51-200

Section iconFunding & Financials

  • $1M

    Octadesk's revenue is estimated to be in the range of $1M

Section iconFunding & Financials

  • $1M

    Octadesk's revenue is estimated to be in the range of $1M

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