Strong Customer Satisfaction Office Interiors boasts an exceptional Net Promoter Score of +87, significantly higher than the North American average, indicating high customer loyalty and satisfaction. Leveraging this positive reputation can foster upselling opportunities with existing clients and attract new business through referrals.

Expanding Footprint With recent expansion into Troy, Michigan, and a network of offices across the Maritimes, the company is actively growing its market presence in both the Atlantic Canada region and the U.S. This presents opportunities to introduce additional product lines and customized solutions for diverse regional clients.

Diverse Product Offerings Office Interiors provides a comprehensive range of workplace solutions including ergonomic furniture, movable walls, office technology, and cloud software like Microsoft 365. This multi-faceted product suite allows for cross-selling opportunities to clients seeking integrated workspace solutions and ongoing service packages.

Digital Engagement The launch of the online shop and the use of advanced tech stack tools such as HubSpot CRM and Google Cloud demonstrate a commitment to digital channels. These channels can be further optimized to generate inbound sales and nurture prospects through targeted marketing campaigns.

Market Leadership Operating in a competitive environment with similar-sized companies and revenue ranges, Office Interiors’ emphasis on customer experience and product innovation positions it as a leader. There are potential sale opportunities through strategic marketing and tailored solutions that can highlight their premium service offerings and regional expertise.