Omega Management Group Corp. Employee Directory
Market ResearchMassachusetts, United States11-50 Employees
Omega Management Group Corp. operates in the market research sector with a focus on customer experience management, developing and implementing CEM strategy programs intended to lift revenue and profits by enhancing how customers interact with products and services. Founded in 1984, the firm traces its roots to the CRM field and early work on field service management software (fieldwatch) led by founder John Maraganis, and it remains positioned as an industry leader in this space. Based in North Billerica, Massachusetts, Omega serves other organizations seeking to improve the customer experience as a route to growth. The company identifies itself as an innovator with a longstanding emphasis on CRM, aiming to help clients strengthen the customer journey and derive greater value from their relationships.