Insights

Strong Industry Recognition Omnichat's numerous awards in personalization, customer engagement, and marketing automation demonstrate its capability to deliver innovative solutions that meet high standards, positioning it as a trusted provider for brands looking to enhance their eCommerce and retail customer experiences.

Recent Technological Enhancements The launch of the Omni AI Agent Studio and integration with HubSpot indicates Omnichat’s focus on advanced conversational AI and seamless CRM connectivity, offering opportunities to upsell or extend these capabilities to enterprise clients seeking sophisticated chat commerce platforms.

Expanding Market Presence Active participation in events like the Commerce Leadership Forum and recognition from major awards in Asia showcase Omnichat’s commitment to expanding its influence across Southeast Asia, creating potential for sales expansion into new markets within the region.

Diverse Industry Applications Partnerships with companies like DogcatStar and Mead Johnson highlight the platform’s versatility across diverse sectors such as healthcare and consumer products, providing chances to target similar verticals that require personalized, data-driven customer interactions.

Integration with Leading Platforms As an official WhatsApp Business Solution Provider and a Silver Tech partner of LINE, Omnichat offers strong integration with major messaging apps, enabling sales teams to propose tailored solutions to brands seeking to centralize communication channels for improved customer engagement.

Omnichat Tech Stack

Omnichat uses 8 technology products and services including Binance, Facebook Pixel, Gradle, and more. Explore Omnichat's tech stack below.

Binance

Accounting And Finance

Facebook Pixel

Analytics

Gradle

Build Automation

NoSQL

Database

Shopify

E-commerce

Google Cloud

Infrastructure As A Service

Django

Web Frameworks

Apache Tomcat

Web Servers

Omnichat Email Formats	Example	Percentage
First.Last@omnichat.ai	John.Doe@omnichat.ai	88%
First@omnichat.ai	John@omnichat.ai	7%
Last.First@omnichat.ai	Doe.John@omnichat.ai	3%
First.Middle@omnichat.ai	John.Michael@omnichat.ai	2%

Omnichat Email Formats

Example

Percentage

First.Last@omnichat.ai

John.Doe@omnichat.ai

88%

First@omnichat.ai

John@omnichat.ai

Last.First@omnichat.ai

Doe.John@omnichat.ai

First.Middle@omnichat.ai

John.Michael@omnichat.ai

Frequently Asked Questions

Where is Omnichat's headquarters located?

Omnichat's main headquarters is located at Unit 2201, 22/F, Exchange Tower, Kowloon Bay, Hong Kong, HK. The company has employees across 1 continents, including Asia.

What is Omnichat's official website and social media links?

Omnichat's official website is omnichat.ai and has social profiles on LinkedIn Crunchbase.

What is Omnichat's NAICS code?

Omnichat's NAICS code is 5112 - Software Publishers.

How many employees does Omnichat have currently?

As of October 2025, Omnichat has approximately 146 employees across 1 continents, including Asia. Key team members include Chief Technology Officer: I. C.Chief Operating Officer: P. H.Vp Of Sales (sea Region): S. C.. Explore Omnichat's employee directory with LeadIQ.

What industry does Omnichat belong to?

Omnichat operates in the Software Development industry.

What technology does Omnichat use?

Omnichat's tech stack includes BinanceFacebook PixelGradleNoSQLShopifyGoogle CloudDjangoApache Tomcat.

What is Omnichat's email format?

Omnichat's email format typically follows the pattern of First.Last@omnichat.ai. Find more Omnichat email formats with LeadIQ.

How much funding has Omnichat raised to date?

As of October 2025, Omnichat has raised $2.7M in funding. The last funding round occurred on Sep 27, 2023 for $2.7M.

When was Omnichat founded?

Omnichat was founded in 2017.

Omnichat

Q: What is Omnichat's official website and social media links?

Omnichat's official website is omnichat.ai. Omnichat has social profiles on LinkedIn.

Q: How many employees does Omnichat have currently?

Omnichat has approximately 146 employees.

Q: What technology does Omnichat use?

Omnichat's tech stack includes Java, Visual Studio Code, Flask, scikit-learn, Windows Mobile.

Software DevelopmentHong Kong51-200 Employees

Founded in 2017, Omnichat is an omni-channel chat commerce solution provider that centralises customers’ conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform to enhance efficiency, increase sales revenue and drive conversion. 

Leveraging on our online-merge-offline(OMO) sales integration, gamified marketing automation, chatbots as well as customer service platform, Omnichat is committed to empowering brands to deliver personalised shopping experience and drive smart retail transformation. 

Headquartered in Hong Kong, with coverage in Taiwan, Singapore, Malaysia, Omnichat’s vision is to convert all visitors to customers through chat. The company has built a solid reputation in serving local and international retail and e-commerce brands.

*Omnichat is an Official WhatsApp Business Solution Provider of Meta and Silver Tech partner of LINE

Awards & Recognitions:
-	Marketing Interactive - Asia Ecommerce Awards 2024 - Gold Award (Best Use of Personalisation, Best eCommerce Customer Service,  Best eCommerce Loyalty Programme); Silver Award (Best eCommerce Campaign - Social Commerce)
-	Marketing Interactive - Digiz Awards 2024 - Gold Award (Best Acquisition & Retention Strategies, Best Customer Journey, Best Use of Personalisation Strategies, Best Customer Relationship Management Platform, Best Data Analytics Tool, Best Marketing Automation Platform, Best MarTech Team, Overall - Best of Agency); Silver Award (Best Use of Real-Time Marketing); Bronze Award (Best e-Commerce Strategies)
-	Marketing Interactive - MARKies Awards 2024 - Gold Award (Best Use of MarTech)
-	IAB - IAB HK Digital Awards 2023 - Merit Award
-	HKRMA - Smart Retail Tech Award 2023 - Gold Award  
-	Watsons Hong Kong - Digital Strategic Partner Award (數碼策略合作夥伴大獎) of Watsons Health, Wellness & Beauty Award 2023
-	HKRTIA - Retail Innovation Award 2022 - Best Retail Innovation (Product & Solution) - Gold Award

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Omnichat Tech Stack

Media & News

Omnichat Limited attended event Commerce Leadership Forum 2025 Series on Aug 26th '25.

Omnichat Limited integrates with HubSpot, Inc..

Omnichat Limited launches Omni AI Agent Studio.

Dogcatstar partners with Omnichat Limited.

Omnichat Limited launched AI-powered suite on Oct 15th '24.

Omnichat Limited attends event MARKETING-INTERACTIVE's Asia eCommerce Awards 2024.

Mead Johnson & Company, LLC. integrates with Omnichat Limited.

Omnichat's Email Address Formats