Insights

Market Leadership Omnichat's recognition through multiple industry awards and its status as an official WhatsApp Business Solution Provider of Meta positions it as a trusted leader in omnichannel chat commerce. This credibility presents opportunities to target larger retail and e-commerce brands seeking reputable platform partnerships to enhance customer engagement.

Integration Capabilities Recent integration with HubSpot and product launches like Omni AI Agent Studio demonstrate Omnichat's focus on expanding its automation and CRM capabilities. Sales prospects in enterprises looking to streamline customer communication across multiple channels and leverage AI-driven automation are likely receptive to tailored solutions.

Regional Expansion With headquarters in Hong Kong and coverage in Taiwan, Singapore, and Malaysia, Omnichat is well-positioned to serve regional brands seeking localized omnichannel solutions. This opens avenues to collaborate with multinational retail chains aiming to centralize customer interactions in Asia-Pacific markets.

Innovation Focus Winning multiple Stevie Awards for innovation underscores Omnichat's commitment to digital transformation and technological advancement. Companies prioritizing cutting-edge chat commerce and personalization solutions are potential clients for bespoke implementations of Omnichat’s platform.

Potential Enterprise Opportunities With a revenue range of one to ten billion dollars and a strong emphasis on retail and e-commerce sectors, Omnichat's offerings are highly suitable for large-scale organizations seeking to leverage chatbots, gamified marketing, and OMO strategies to boost sales and customer loyalty.

Omnichat Tech Stack

Omnichat uses 8 technology products and services including Binance, Facebook Pixel, Gradle, and more. Explore Omnichat's tech stack below.

Binance

Accounting And Finance

Facebook Pixel

Analytics

Gradle

Build Automation

NoSQL

Database

Shopify

E-commerce

Google Cloud

Infrastructure As A Service

Django

Web Frameworks

Apache Tomcat

Web Servers

Omnichat Email Formats	Example	Percentage
First.Last@omnichat.ai	John.Doe@omnichat.ai	89%
First@omnichat.ai	John@omnichat.ai	7%
Last.First@omnichat.ai	Doe.John@omnichat.ai	2%
First.Middle@omnichat.ai	John.Michael@omnichat.ai	2%

Omnichat Email Formats

Example

Percentage

First.Last@omnichat.ai

John.Doe@omnichat.ai

89%

First@omnichat.ai

John@omnichat.ai

Last.First@omnichat.ai

Doe.John@omnichat.ai

First.Middle@omnichat.ai

John.Michael@omnichat.ai

Frequently Asked Questions

Where is Omnichat's headquarters located?

Omnichat's main headquarters is located at Hong Kong Island Hong Kong. The company has employees across 1 continents, including Asia.

What is Omnichat's official website and social media links?

Omnichat's official website is omnichat.ai and has social profiles on LinkedIn Crunchbase.

What is Omnichat's NAICS code?

Omnichat's NAICS code is 5112 - Software Publishers.

How many employees does Omnichat have currently?

As of February 2026, Omnichat has approximately 151 employees across 1 continents, including Asia. Key team members include Chief Technology Officer: I. C.Chief Operating Officer: P. H.Vp Of Sales (sea Region): S. C.. Explore Omnichat's employee directory with LeadIQ.

What industry does Omnichat belong to?

Omnichat operates in the Software Development industry.

What technology does Omnichat use?

Omnichat's tech stack includes BinanceFacebook PixelGradleNoSQLShopifyGoogle CloudDjangoApache Tomcat.

What is Omnichat's email format?

Omnichat's email format typically follows the pattern of First.Last@omnichat.ai. Find more Omnichat email formats with LeadIQ.

How much funding has Omnichat raised to date?

As of February 2026, Omnichat has raised $2.7M in funding. The last funding round occurred on Sep 27, 2023 for $2.7M.

When was Omnichat founded?

Omnichat was founded in 2017.

Omnichat

Q: What is Omnichat's official website and social media links?

Omnichat's official website is omnichat.ai. Omnichat has social profiles on LinkedIn.

Q: How many employees does Omnichat have currently?

Omnichat has approximately 151 employees.

Q: What technology does Omnichat use?

Omnichat's tech stack includes Java, Visual Studio Code, Flask, scikit-learn, Windows Mobile.

Software DevelopmentHong Kong Island, Hong Kong51-200 Employees

Founded in 2017, Omnichat is an omni-channel chat commerce solution provider that centralises customers’ conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform to enhance efficiency, increase sales revenue and drive conversion. 

Leveraging on our online-merge-offline(OMO) sales integration, gamified marketing automation, chatbots as well as customer service platform, Omnichat is committed to empowering brands to deliver personalised shopping experience and drive smart retail transformation. 

Headquartered in Hong Kong, with coverage in Taiwan, Singapore, Malaysia, Omnichat’s vision is to convert all visitors to customers through chat. The company has built a solid reputation in serving local and international retail and e-commerce brands.

*Omnichat is an Official WhatsApp Business Solution Provider of Meta and Silver Tech partner of LINE

Awards & Recognitions:
-	Marketing Interactive - Asia Ecommerce Awards 2024 - Gold Award (Best Use of Personalisation, Best eCommerce Customer Service,  Best eCommerce Loyalty Programme); Silver Award (Best eCommerce Campaign - Social Commerce)
-	Marketing Interactive - Digiz Awards 2024 - Gold Award (Best Acquisition & Retention Strategies, Best Customer Journey, Best Use of Personalisation Strategies, Best Customer Relationship Management Platform, Best Data Analytics Tool, Best Marketing Automation Platform, Best MarTech Team, Overall - Best of Agency); Silver Award (Best Use of Real-Time Marketing); Bronze Award (Best e-Commerce Strategies)
-	Marketing Interactive - MARKies Awards 2024 - Gold Award (Best Use of MarTech)
-	IAB - IAB HK Digital Awards 2023 - Merit Award
-	HKRMA - Smart Retail Tech Award 2023 - Gold Award  
-	Watsons Hong Kong - Digital Strategic Partner Award (數碼策略合作夥伴大獎) of Watsons Health, Wellness & Beauty Award 2023
-	HKRTIA - Retail Innovation Award 2022 - Best Retail Innovation (Product & Solution) - Gold Award

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Omnichat Tech Stack

Media & News

Omnichat Limited attends event 2025 Asia-Pacific Stevie Awards.

Omnichat Limited receives award two Gold Stevie Awards for Innovation in Technology Development - Other Service Industries and Innovation in Business-to-Business Services at 2025 Asia-Pacific Stevie Awards.

Omnichat Limited recognized as one Bronze Award for Innovation in Digital Transformation - Other Service Industries at 2025 Asia-Pacific Stevie Awards.

Omnichat Limited attended event Commerce Leadership Forum on Nov 1st '25.

Omnichat Limited integrates with HubSpot, Inc..

Omnichat Limited launches Omni AI Agent Studio.

Dogcatstar partners with Omnichat Limited.

Omnichat's Email Address Formats