Microsoft Expertise Opal Business Solutions is a Microsoft Solutions Partner with deep specialization in Dynamics ERP and CRM, Power Platform, and security. This positions them well to upsell additional Microsoft-based deployments, licenses, and security enhancements to existing clients leveraging Dynamics 365 Business Central, Dynamics GP, and CRM.

Security & Compliance As a SOC 2 compliant organization, Opal emphasizes security and governance. This presents an opportunity to target mid-market and enterprise clients seeking trusted partners for secure cloud migrations, data protection, and compliant ERP/CRM deployments, especially for regulated industries.

Growth & Recognition Backed by multiple Best Places to Work awards and a long-standing 25+ year track record, Opal can leverage its culture and stability to pursue larger engagements, multi-year optimization projects, and expansion into new Microsoft-based cloud solutions for customers already using Dynamics tools.

Expansion Potential Recent Microsoft partnership history and cloud capability focus suggest opportunities to cross-sell Azure-based migrations, security hardening, and Power Platform automation to clients looking to modernize operations, gain insights, and scale securely.

Target Market Fit Small to mid-sized enterprises in need of ERP/CRM modernization and analytics can benefit from Opal’s Dynamics expertise. Aligning outreach to industries that rely on Microsoft ecosystems can yield higher conversion rates for ERP upgrades, CRM enhancements, and automation projects.