Digital Engagement OpenWorks has recently launched the OpenWorks Portal, a real-time communication platform that enhances client interaction and service management. This commitment to digital tools indicates an openness to adopting integrated tech solutions, presenting opportunities for customized software integrations and tech upgrades for potential clients.

Technology Integration The company's successful integration of Ramco ERP with their CRM demonstrates a focus on streamlining operations and improving customer satisfaction. Business development efforts can target organizations seeking comprehensive automation and process optimization in facilities management.

Market Recognition Being named among the top 500 franchises in Entrepreneur’s Franchise 500 and recognized as a fast-growing private company highlights OpenWorks' strong market positioning and growth trajectory. This reputation can be leveraged to target expanding companies interested in scalable, reputable facilities solutions.

Customer Retention Focus With a 99% customer retention rate, OpenWorks emphasizes high-quality, reliable services. Sales opportunities can be aligned with organizations seeking to improve customer satisfaction and retention through premium facilities management offerings.

Expand Service Scope OpenWorks services a broad range of industries and maintains a sizable workforce of up to 500 employees, indicating capacity for large-scale projects. This scalability suggests potential sales avenues in enterprise-level facilities management, including specialty cleaning, supply chain solutions, and sustainable practices tailored to large clients.