Optoro Email Format
Software DevelopmentDistrict of Columbia, United States51-200 Employees
Optoro, founded in 2010, is a mid-sized software company based in Washington, DC, that focuses on returns management for retailers. Its end-to-end system supports the full lifecycle of a return, from initiation and RMA creation to disposition and restock. The platform includes a consumer portal and backend workflows designed to streamline processing and support more sustainable shopping. Its RMS is used by well-known retailers and brands, including Gap Inc., American Eagle Outfitters, Best Buy, and UPS Supply Chain, among others. The company operates within software development and the retail reverse logistics space, aiming to improve customer satisfaction by optimizing how returns are handled. In August 2025, Optoro was acquired by Blue Yonder, a provider of AI-powered supply chain solutions.