Optoro

Software DevelopmentDistrict of Columbia, United States201-500 Employees

Optoro is a fast-growing SaaS company offering an end-to-end return management system revolutionizing the retail industry. Our mission is to make every return simple and efficient through great technology so that shopping can be easy and sustainable for everyone.

Optoro’s returns management system (RMS) is a technology platform for retailers & 3PLs that spans the entire returns lifecycle — from return initiation, RMA creation, return methods, shipping consolidation, dispositioning, and ultimately restock and resale. From a shopper-facing portal with ultra-convenient returns options, to enhanced receiving, dispositioning, and outbound workflows, brands can unlock greater customer satisfaction by optimizing every touchpoint of a return.

Founded in 2010, Optoro has continued to see significant year-over-year growth, and is trusted by top retailers and brands such as GAP Inc., American Eagle Outfitters, Tuckernuck, Best Buy, UPS Supply Chain, and more. 

Optoro has received many awards and industry accolades including CNBC’s Disruptor 50, EY’s Entrepreneur of the Year and the World Economic Forum’s Circular Economy Award, and was named a "Top Workplace"​ in D.C. by The Washington Post. Most recently, Optoro’s CEO, Amena Ali, was recognized in Forbes 50 Over 50 and Washingtonian’s Tech Titans of 2023.

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