OTRS AG

OTRS AG Employee Directory

Software DevelopmentGermany51-200 Employees

OTRS Group is the manufacturer and the world's largest provider of the service management suite OTRS, awarded with the SERVIEW CERTIFIED TOOL seal of approval. 
It offers companies industry-independent solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solutions STORM ensures efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001.

Among its customers are Lufthansa, Airbus, IBM, Porsche, BSI (Federal Office for Security in Information Technology), Max Planck Institute, Toyota and Hapag Lloyd. OTRS is available in over 40 languages. The company consists of OTRS AG and its five subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the basic board of the Frankfurt Stock Exchange. For more information, see www.otrs.com.

Impressum: https://otrs.com/impressum/

Find OTRS AG employees' phone numbers or email addresses

OTRS AG Global Highlights

Location
Employees

Europe
89

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  • Germany
    77
  • Hungary
    3
  • Spain
    3
  • Italy
    2
  • Portugal
    2
  • France
    1
  • Serbia
    1

North America
12

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  • United States Of America
    7
  • Mexico
    5

Asia
6

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  • Singapore
    2
  • Malaysia
    2
  • Indonesia
    1
  • India
    1

South America
6

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  • Brazil
    3
  • Argentina
    2
  • Ecuador
    1

Africa
1

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  • Madagascar
    1

Oceania
1

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  • Australia
    1

OTRS AG's Leadership

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    C. T. K.
    Chief Operations Officer
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    B. M.
    Chief Technical Officer And Member Of The Board
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    A. K.
    Vice President Customer Support
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    J. B.
    Vice President Information Security
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    M. R.
    Head Of | data Privacy
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    A. M.
    Co-Founder And Ceo
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    E. G.
    Assistant To The Ceo
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    A. B.
    Senior Vp Business Transformation And Innovation
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Contact profiles from OTRS AG

Name
Title
Contact Info
Location
Last Update
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    F. C. M. D. O.
    Managing Director - Mexican Subsidiary
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    MexicoMexico City
    Oct 24, 2025
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    R. M.
    Director Global Marketing Americas And Asia
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    Oct 21, 2024
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    S. P.
    Senior Manager Business Development | Esm&cybersecurity Solutions & Strategic Sales Leadership
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    GermanyBaden-Württemberg
    Oct 24, 2025
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    D. S.
    Country Manager (apac Region)
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    Singapore
    Oct 24, 2025
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    E. F.
    Manager Human Relations
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    GermanyHesse
    Apr 12, 2024
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    J. C.
    Global Business Relationship Manager
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    United StatesSouth Carolina
    Jan 30, 2025
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    V. D.
    Sales Manager
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    BrazilSão Paulo
    Oct 24, 2025
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    K. B.
    Senior Office Manager
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    GermanyHesse
    Oct 27, 2025
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    H. E.
    Team Lead Customer Solutions L1
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    GermanyNorth Rhine-Westphalia
    Jul 19, 2025
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    B. M.
    Senior Online Marketing Manager Bei Otrs Group
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    GermanyHesse
    Jan 30, 2025

Frequently Asked Questions

What is OTRS AG known for?

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OTRS AG was founded in 2003 operates in the Software Development industry. The company's main headquarters is located in Zimmersmühlenweg 11, Oberursel, 61440, DE; you can contact the main corporate office by phone at . Explore OTRS AG's company overview page for more information.

What is OTRS AG's most common email format?

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OTRS AG employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more OTRS AG email formats with LeadIQ.

How many employees does OTRS AG have currently?

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OTRS AG has approximately 119 employees as of October 2025. These team members are located across 6 continents, including EuropeNorth AmericaAsia.

Who are OTRS AG's key employees and leadership?

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As of October 2025, OTRS AG's key employees include:

  • Chief Operations Officer: C. T. K.
  • Chief Technical Officer And Member Of The Board: B. M.
  • Vice President Customer Support: A. K.
  • Vice President Information Security: J. B.
  • Head Of | data Privacy: M. R.

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