OTRS Group Employee Directory

Software DevelopmentHesse, Germany51-200 Employees

OTRS Group is the manufacturer and the world's largest provider of the service management suite OTRS, awarded with the SERVIEW CERTIFIED TOOL seal of approval. 
It offers companies industry-independent solutions for structured communication in customer service, IT service management and security management. In addition to the core product OTRS, the security solutions STORM ensures efficient cybersecurity incident management and transparent documentation in accordance with standards such as ISO 27001.

Among its customers are Lufthansa, Airbus, IBM, Porsche, BSI (Federal Office for Security in Information Technology), Max Planck Institute, Toyota and Hapag Lloyd. OTRS is available in over 40 languages. The company consists of OTRS AG and its five subsidiaries OTRS Inc. (USA), OTRS S.A. de C.V. (Mexico), OTRS Asia Pte. Ltd. (Singapore), OTRS do Brasil Soluções Ltda. (Brazil) and OTRS Magyarország Kft. (Hungary). OTRS AG is listed on the basic board of the Frankfurt Stock Exchange. For more information, see www.otrs.com.

Impressum: https://otrs.com/impressum/

Find OTRS Group employees' phone numbers or email addresses

OTRS Group Global Highlights

Location
Employees

Europe
84

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  • Germany
    74
  • Spain
    3
  • Hungary
    3
  • Portugal
    2
  • Serbia
    1
  • France
    1

North America
13

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  • United States Of America
    8
  • Mexico
    5

Asia
5

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  • Malaysia
    2
  • India
    1
  • Indonesia
    1
  • Singapore
    1

South America
4

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  • Brazil
    3
  • Argentina
    1

Africa
1

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  • Madagascar
    1

Oceania
1

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  • Australia
    1

OTRS Group's Leadership

  • Stylized image of a person
    C. T. K.
    Chief Operations Officer
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  • Stylized image of a person
    B. M.
    Chief Technical Officer And Member Of The Board
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  • Stylized image of a person
    A. K.
    Vice President Customer Support
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  • Stylized image of a person
    J. B.
    Vice President Information Security
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    M. R.
    Head Of | data Privacy
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    A. M.
    Co-Founder And Ceo
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    C. M.
    Director Global Marketing Emea
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  • Stylized image of a person
    C. K.
    Contracts Director
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OTRS Group Employee Metrics

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2026
2025
2024
  • Administrative
  • Business
  • Engineering
  • Consultant
  • Information Technology
  • Other

Contact profiles from OTRS Group

Name
Title
Contact Info
Location
Last Update
  • Stylized image of a person
    C. T. K.
    Chief Operations Officer
    Phone icon
    GermanyBavaria
    Sep 05, 2025
  • Stylized image of a person
    B. M.
    Chief Technical Officer And Member Of The Board
    Phone icon
    SpainMadrid
    Nov 17, 2025
  • Stylized image of a person
    A. M.
    Co-Founder And Ceo
    Phone icon
    GermanyHesse
    Jul 21, 2025
  • Stylized image of a person
    A. K.
    Vice President Customer Support
    Phone icon
    GermanyHesse
    Nov 14, 2025
  • Stylized image of a person
    J. B.
    Vice President Information Security
    Phone icon
    Oct 30, 2025
  • Stylized image of a person
    M. R.
    Head Of | data Privacy
    Phone icon
    Germany
    Oct 26, 2025
  • Stylized image of a person
    C. M.
    Director Global Marketing Emea
    Phone icon
    GermanyHessen
    Feb 04, 2026
  • Stylized image of a person
    C. K.
    Contracts Director
    Phone icon
    Sep 05, 2025
  • Stylized image of a person
    F. C. M. D. O.
    Managing Director - Mexican Subsidiary
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    MexicoMexico City
    Nov 14, 2025
  • Stylized image of a person
    R. M.
    Director Global Marketing Americas And Asia
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    Jan 28, 2025

Frequently Asked Questions

What is OTRS Group known for?

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OTRS Group was founded in 2003 operates in the Software Development industry. The company's main headquarters is located in 11 Zimmersmühlenweg Oberursel, Hesse Germany; you can contact the main corporate office by phone at . Explore OTRS Group's company overview page for more information.

What is OTRS Group's most common email format?

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OTRS Group employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more OTRS Group email formats with LeadIQ.

How many employees does OTRS Group have currently?

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OTRS Group has approximately 117 employees as of February 2026. These team members are located across 6 continents, including EuropeNorth AmericaAsia.

Who are OTRS Group's key employees and leadership?

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As of February 2026, OTRS Group's key employees include:

  • Chief Operations Officer: C. T. K.
  • Chief Technical Officer And Member Of The Board: B. M.
  • Vice President Customer Support: A. K.
  • Vice President Information Security: J. B.
  • Head Of | data Privacy: M. R.

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