Papyrus Software
Software DevelopmentWien, Austria201-500 Employees
Papyrus Software is a Vienna-based enterprise software company with more than 30 years of focus on customer-oriented software development, notably in business communication and adaptive case management. Its platform combines inbound and outbound communications with AI-powered process and case management and content services in a single, unified system. The solution supports two-way, real-time customer interactions across digital and traditional channels, enabling omnichannel engagement. With ready-to-use framework templates and scalable architecture, the company aims to help organizations deploy digital business solutions quickly and at a reasonable cost. Papyrus serves large organizations across financial services, insurance, utilities, telecom, healthcare, and the public sector, helping them transform to digital operations and improve customer experience and business agility. It reports a global customer base of more than 2,500 organizations. In December 2023, ISIS Papyrus Europe AG announced the release of Papyrus V7.9, the latest version of its platform. The company is based in Vienna and operates as a mid-sized software developer serving a diverse, international client base.
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