PatientFocus
Hospitals and Health CareTennessee, United States11-50 Employees
PatientFocus is a Nashville-based company serving hospitals and other health care providers with a focus on patient billing and financial engagement after insurance. With more than 15 years in this space, it aims to improve collections and reduce days in accounts receivable by streamlining the post-insurance, pre-bad-debt portion of the revenue cycle. Its offering combines patient statements, a payment portal, digital outreach via text and email, silent voicemail drops, and a U.S.-based bilingual call center to support patient payments. Serving providers nationwide, the company emphasizes a flexible approach that adapts to different practice needs rather than a one-size-fits-all solution. In February 2025, it announced development of an online patient payment tool centered on patient experience, following a radiology-practice partnership.