PCMSI Employee Directory
TelecommunicationsPennsylvania, United States11-50 Employees
PCMSI is a telecommunications provider that specializes in professional answering and related messaging services. Based in Erie, Pennsylvania, the company offers 24/7 coverage with flexible, affordable options that can be tailored to individual client needs. Its core offerings span traditional answering, appointment scheduling, and order taking, along with HIPAA-compliant medical answering, emergency dispatch, lead capture, first-level help desk support, and virtual receptionist services. Additional capabilities include voicemail and fax, as well as unified and custom messaging services. Calls are handled by professional, courteous receptionists who focus on client satisfaction and pair personal service with advanced systems. Having served customers for more than six decades, PCMSI positions itself in the telecommunications services landscape as a specialized provider and has been nationally recognized as one of the top 10 answering services.