Peak Support Employee Directory
Outsourcing and Offshoring ConsultingMassachusetts, United States1001-5000 Employees
Peak Support is a business process outsourcing firm based in Cambridge, Massachusetts, focused on delivering scalable support services to high-growth companies. It operates a globally distributed delivery model with teams in the Philippines, Europe, the United States, and Latin America, enabling remote customer support across regions. The organization emphasizes recruiting skilled agents to assist clients as they scale their operations. In its field, Peak Support has earned recognition for excellence, including Best BPO at the ICMI Awards and certification as a Great Place to Work, and it is profiled as a Top Global BPO by Clutch. The company has been identified as a fast-growing provider in industry rankings by Inc. 5000. In September 2025, Peak Support was acquired by Ubiquity Global Services, integrating its operations into a broader customer experience and outsourcing platform.