Insights

Industry leadership Peak Support is an award-winning BPO with a proven track record in delivering high-growth CX and operations support, which can reassure potential clients of reliability and quality when prospecting in outsourcing and offshoring discussions.

Global delivery With a fully remote delivery model spanning the Philippines, Europe, the U.S., and Latin America, Peak Support can position itself as a scalable partner capable of supporting multinational customer support initiatives and distributed teams.

AI enabled tools The emphasis on AI-enabled tools and a cloud-native platform suggests opportunities to target tech-forward firms seeking automation, analytics, and enhanced efficiency in customer experience operations.

Recent acquisition Ubiquity Global Services acquired Peak Support in 2025, indicating momentum and potential for expanded capabilities, larger contract opportunities, and cross-sell of integrated CX solutions.

Awards and credibility Multiple ICMI awards and Great Place to Work certification position Peak Support as a credible vendor for organizations prioritizing quality service, scale, and strong employer branding in outsourcing partnerships.

Peak Support Tech Stack

Peak Support uses 8 technology products and services including Xero, Crazy Egg, Zendesk, and more. Explore Peak Support's tech stack below.

Accounting

Analytics

Documentation Tools

E-commerce

Marketing Automation

Security

System Analytics & Monitoring

Peak Support Email Formats	Example	Percentage
First.Last@peaksupport.io	John.Doe@peaksupport.io	84%
First@peaksupport.io	John@peaksupport.io	15%
First.MiddleLast@peaksupport.io	John.MichaelDoe@peaksupport.io	1%

Peak Support Email Formats

Example

Percentage

First.Last@peaksupport.io

John.Doe@peaksupport.io

84%

First@peaksupport.io

John@peaksupport.io

15%

First.MiddleLast@peaksupport.io

John.MichaelDoe@peaksupport.io

Frequently Asked Questions

What is Peak Support's official website and social media links?

Peak Support's official website is peaksupport.io and has social profiles on LinkedIn.

How much revenue does Peak Support generate?

As of August 2026, Peak Support's annual revenue is estimated to be $10M - $25M.

What is Peak Support's NAICS code?

Peak Support's NAICS code is 5416 - Management, Scientific, and Technical Consulting Services.

How many employees does Peak Support have currently?

As of August 2026, Peak Support has approximately 1.2K employees across 5 continents, including Asia, North America and Europe. Key team members include Chief People Officer: B. P., Vice President Of Ph Operations: B. L. and Director Of It Operations: M. E. F. Explore Peak Support's employee directory with LeadIQ.

What industry does Peak Support belong to?

Peak Support operates in the Outsourcing and Offshoring Consulting industry.

What technology does Peak Support use?

Peak Support's tech stack includes Xero, Crazy Egg, Zendesk, NetSuite, Mailchimp, SEMrush, Microsoft Sentinel and Piwik.

What is Peak Support's email format?

Peak Support's email format typically follows the pattern of First.Last@peaksupport.io. Find more Peak Support email formats with LeadIQ.

When was Peak Support founded?

Peak Support was founded in 2015.

Peak Support

Q: What is Peak Support's official website and social media links?

Peak Support's official website is peaksupport.io. Peak Support has social profiles on LinkedIn.

Q: How many employees does Peak Support have currently?

Peak Support has approximately 1.2K employees.

Q: What technology does Peak Support use?

Peak Support's tech stack includes Mailchimp, Shopify, Really Simple Discovery, Facebook, Linkedin Insight Tag.

Q: What is Peak Support's NAICS code?

Peak Support's NAICS code is 5416 (Management, Scientific, and Technical Consulting Services).

Outsourcing and Offshoring ConsultingMassachusetts, United States1001-5000 Employees

Peak Support is a business process outsourcing firm based in Cambridge, Massachusetts, focused on delivering scalable support services to high-growth companies. It operates a globally distributed delivery model with teams in the Philippines, Europe, the United States, and Latin America, enabling remote customer support across regions. The organization emphasizes recruiting skilled agents to assist clients as they scale their operations.

In its field, Peak Support has earned recognition for excellence, including Best BPO at the ICMI Awards and certification as a Great Place to Work, and it is profiled as a Top Global BPO by Clutch. The company has been identified as a fast-growing provider in industry rankings by Inc. 5000. In September 2025, Peak Support was acquired by Ubiquity Global Services, integrating its operations into a broader customer experience and outsourcing platform.

Insights

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Peak Support Tech Stack

Media & News

Peak Support, LLC recognized as one of America's fastest-growing private companies.

Ubiquity Global Services, Inc. acquired Peak Support, LLC on Sep 18th '25.

Peak Support, LLC recognized as Best Outsourcing Provider at 2022 ICMI Awards.

Peak Support, LLC attends event 2022 ICMI Awards.

Peak Support, LLC recognized as Best Outsourcing Provider of the Year at 2022 International Customer Management Institute Global Contact Center Awards.

Peak Support, LLC recognized as Top Global BPO at 20222 ICMI Awards.

Peak Support, LLC recognized as Great Place to Work at 20222 ICMI Awards.

Peak Support's Email Address Formats