Insights

Growth expansion Pelican is actively expanding its offices in the United Kingdom, Northern Europe, and Europe, signaling increased capacity and potential demand for scalable utilities and metering services, as well as regional support requirements.

Sustainability push recent upgrades at the 20,500 sq ft Nailsea HQ aimed at accelerating carbon goals present opportunities to offer energy efficiency retrofits, demand-side management solutions, and sustainable billing and customer engagement services.

Parent collaboration As a joint venture originally created by Bristol Water and Wessex Water, Pelican has strong relationships with major water utilities, suggesting cross-sell opportunities for complementary metering, billing, and customer service outsourcing across utility portfolios.

Awarded culture Pelican has a history of recognition for people development and workplace engagement, indicating a potential openness to employee-focused HR tech, training, and onboarding solutions that improve productivity and customer care metrics.

Technology footprint Their tech stack includes Microsoft Clarity, WordPress, core-js, and Windows Server, which suggests opportunities to provide data analytics, website optimization, security, and cloud hosting or managed services to support digital customer interactions and compliance.

Similar companies to Pelican Business Services UK

Pelican Business Services UK Tech Stack

Pelican Business Services UK uses 8 technology products and services including Microsoft Clarity, Microsoft SharePoint, Sitecore, and more. Explore Pelican Business Services UK's tech stack below.

Media & News

Pelican Business Services UK's Email Address Formats

Pelican Business Services UK uses at least 2 email formats:
Pelican Business Services UK Email FormatsExamplePercentage
F.Last@pelican.co.ukJ.Doe@pelican.co.uk
80%
First.Last@pelican.co.ukJohn.Doe@pelican.co.uk
20%

Frequently Asked Questions

What is Pelican Business Services UK's official website and social media links?

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Pelican Business Services UK's official website is pelican.co.uk and has social profiles on LinkedIn.

How much revenue does Pelican Business Services UK generate?

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As of August 2026, Pelican Business Services UK's annual revenue is estimated to be $25M - $50M.

What is Pelican Business Services UK's NAICS code?

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Pelican Business Services UK's NAICS code is 22 - Utilities.

How many employees does Pelican Business Services UK have currently?

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As of August 2026, Pelican Business Services UK has approximately 122 employees across 3 continents, including Europe, Asia and North America. Key team members include Head Of Business Support Services: I. F., Director Of Customer Services: C. W. and Managing Director: O. J. Explore Pelican Business Services UK's employee directory with LeadIQ.

What industry does Pelican Business Services UK belong to?

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Pelican Business Services UK operates in the Utilities industry.

What technology does Pelican Business Services UK use?

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Pelican Business Services UK's tech stack includes Microsoft Clarity, Microsoft SharePoint, Sitecore, WordPress, OneTrust, Office 365, Microsoft Azure and Microsoft Teams.

What is Pelican Business Services UK's email format?

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Pelican Business Services UK's email format typically follows the pattern of F.Last@pelican.co.uk. Find more Pelican Business Services UK email formats with LeadIQ.

When was Pelican Business Services UK founded?

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Pelican Business Services UK was founded in 2001.
Pelican Business Services UK logo

Pelican Business Services UK

UtilitiesEngland, United Kingdom51-200 Employees

Pelican Business Services UK operates in the utilities support sector, delivering end-to-end management of metering, billing, and debt collection while serving as a point of contact for non-operational customer inquiries. The business originated in 2001 as Bristol Wessex Billing Services Ltd, a joint venture between Bristol Water and Wessex Water to consolidate these functions. Headquartered in Nailsea, England, it emphasizes reliable customer service for both its clients and their customers and adopted its current name and visual identity in 2015 to reflect its strategy. Recent activity includes expanding its offices across the United Kingdom and Northern Europe in 2026. The company has received industry recognition for its workforce practices, including a 2019 finalist designation in the People Development category at the Water Industry Awards and a 2018 placement on the Sunday Times Best Companies list.

Section iconCompany Overview

NAICS Code
22 - Utilities
Founded
2001
Employees
51-200

Section iconFunding & Financials

  • $25M - $50M

    Pelican Business Services UK's revenue is estimated to be in the range of $25M - $50M

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