Pelican Business Services UK Employee Directory
UtilitiesEngland, United Kingdom51-200 Employees
Pelican Business Services UK operates in the utilities support sector, delivering end-to-end management of metering, billing, and debt collection while serving as a point of contact for non-operational customer inquiries. The business originated in 2001 as Bristol Wessex Billing Services Ltd, a joint venture between Bristol Water and Wessex Water to consolidate these functions. Headquartered in Nailsea, England, it emphasizes reliable customer service for both its clients and their customers and adopted its current name and visual identity in 2015 to reflect its strategy. Recent activity includes expanding its offices across the United Kingdom and Northern Europe in 2026. The company has received industry recognition for its workforce practices, including a 2019 finalist designation in the People Development category at the Water Industry Awards and a 2018 placement on the Sunday Times Best Companies list.