Growth Through Acquisition The recent acquisition of Pendula by Smart Communications indicates a strategic move towards enhanced omnichannel orchestration and AI-powered engagement, presenting opportunities to offer integrated solutions that complement their expanded capabilities.

Regional Expansion Pendula’s active partnerships across ANZ and ASEAN regions showcase their focus on expanding market presence, offering sales teams the chance to target enterprise-level clients seeking advanced customer engagement platforms.

Funding and Revenue Potential With funding of $6.8M and annual revenues estimated between $1M and $10M, Pendula is positioned for growth, making them an attractive prospect for upsell opportunities in AI-driven customer experience enhancements.

Vertical Focus and Partnerships Partnerships within sectors such as telecommunications and fitness demonstrate Pendula's emphasis on sector-specific customer retention solutions, providing a pathway to tailor offerings for similar verticals interested in AI-enabled engagement.