Pendula
Software DevelopmentNew South Wales, Australia11-50 Employees
Pendula is a Sydney-based software development company focused on customer engagement. It helps marketing and customer-experience teams deliver adaptive, two-way conversations with customers at scale, using generative AI to operate efficiently under limited time and resources. The company serves enterprise clients in ANZ and ASEAN across the Telco, Utilities, Education, Health, and Retail sectors. In August 2025, Pendula was acquired by Smart Communications, indicating a strategic move within the AI-powered customer engagement space. The acquisition signals ongoing consolidation in AI-driven customer interactions.