Perception Strategies, Inc. Employee Directory

Market ResearchIndiana, United States2-10 Employees

Perception Strategies, Inc. operates in the market research space with a focus on healthcare. The company conducts mystery shopping and employee service evaluations to measure patient and consumer perceptions of care and service quality. Its consulting approach emphasizes long-term assessment and thoughtful execution to drive cultural improvements in patient experience that align with a client's existing organizational culture.

Based in Indianapolis, Indiana, the firm positions itself as a specialist within healthcare-focused perception research and secret shopping studies. It has worked with prominent healthcare systems, including The Cleveland Clinic, Johns Hopkins, Northwestern Memorial, and Henry Ford. In 2018, it launched The Patient Experience Toolbox, a video series intended to support more detailed employee perception insights.

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