Pied Piper Management Company LLC Employee Directory
Technology, Information and InternetCalifornia, United States11-50 Employees
Measure, Report & Improve — Each Retail Location Brands, manufacturers, and franchisors rely on Pied Piper to provide ongoing measurement & reporting, which their retail locations use to improve how effectively they engage new customers—driving higher sales and loyalty. Our proprietary Prospect Satisfaction Index® (PSI®) is a data-driven methodology proven over 15+ years in the motor vehicle industries, with hundreds of thousands of evaluations completed—now applied to many other industries. We analyze thousands of customer interactions—online, phone, in-person, and retailer responses—to identify best practices that consistently drive results. Pied Piper then delivers ongoing measurement and reporting, combining artificial intelligence with trained human evaluators to help each location follow those practices. • Transformative A.I.-Powered Insights Clients receive 90-second A.I.-generated audio summaries via text—highlighting key insights, trends, benchmarks, strengths, and improvement areas. Piper Answers™, our interactive A.I. chat tool, gives instant, personalized guidance from PSI® data—anytime. • Annual Brand Benchmarking Industry studies show how major brands compare, enabling targeted improvement. Facility Evaluation & Audit Programs Unlike “temp agency” vendors, Pied Piper provides integrated programs, proprietary software, and experienced staff. Evaluators receive in-depth training, including a 100+ page Sourcebook™, for consistent results. A.I. tools like Computer Vision and chatbots add precision and insight. Improve What Your Customers Experience Contact Pied Piper today to improve the behaviors your customers experience and take the next step toward top-tier performance Contact Us Pied Piper Management Company, LLC 380 Foam Street, Suite D Monterey, CA 93940 United States of America Phone +1 (831) 648-1075 9400 Alice Mae Lane, #239 Austin, TX 78748 United States of America Phone +1 (800) 564-3268 moreinfo@piedpiperpsi.com
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