Strong Customer Satisfaction Piedmont Natural Gas consistently ranks at the top in customer satisfaction within the South Large utility segment, indicating high customer loyalty and opportunities for premium service offerings or partnerships aimed at strengthening customer relationships.

Award-Winning Reputation The company's multiple awards at the National Gas Rodeo and recognition as a trusted utility brand highlight its industry leadership and competitive positioning, making it an attractive partner for innovative technology integrations and service enhancements.

Technology Adoption Utilizing modern tech stacks like Microsoft Azure, Angular, and Akamai suggests Piedmont Natural Gas is open to digital transformation, creating opportunities for selling cloud-based solutions, cybersecurity, and data analytics services.

Sustainability & Expansion As part of Duke Energy with a growing renewable portfolio, Piedmont Natural Gas is positioned to pursue sustainable energy solutions, offering potential sales channels for clean energy technologies, smart grid solutions, and decarbonization initiatives.

Expansion & Engagement Active participation in industry events and partnerships with organizations like Better Business Bureau show a focus on customer engagement and operational excellence, which opens avenues for services related to customer experience management, training, and community outreach platforms.