Strong Customer Satisfaction Piedmont Natural Gas has consistently achieved top rankings in customer satisfaction studies within the South large utility segment, indicating a loyal customer base and a focus on service quality. This presents opportunities to offer premium or value-added solutions that support customer retention and engagement.

Recognition and Awards The company's multiple awards, including honors from the National Gas Rodeo and J.D. Power, demonstrate industry recognition for operational excellence. These accolades can be leveraged to build trust and credibility when proposing advanced technologies or safety solutions to improve their operational efficiency.

Sustainability and Community Engagement Piedmont Natural Gas actively invests in community initiatives, including educational grants and safety partnerships, showcasing a commitment to social responsibility. Opportunities exist to introduce sustainable energy products or corporate social responsibility solutions aligned with their community engagement efforts.

Part of Duke Energy As a subsidiary of Duke Energy, Piedmont Natural Gas benefits from large-scale operations and a diverse portfolio, including renewable energy. This linkage allows for collaborative opportunities in expanding renewable integration, smart grid technologies, or energy management solutions across their service footprint.

Recent Industry Engagements Participation in national industry events such as the Gas Rodeo and Utility Workers Day highlights their active involvement in industry networking and workforce development. This indicates openness to innovative training, safety technologies, and workforce management solutions tailored to utility companies.