Data-driven efficiency Piedmont Water Company is deploying a Water Loss Protection Program and has a dedicated online Rate Look-Up Tool, signaling openness to digital solutions that improve leak detection, billing accuracy, and customer transparency—areas ripe for advanced metering, data analytics, and customer portal enhancements.

Expansion opportunities Recent facility expansion to increase wastewater reuse capacity from 0.5 MGD to 1.5 MGD suggests ongoing capital projects and vendor needs for engineering, construction, and operations support, presenting upsell opportunities in project management, SCADA integration, and maintenance services.

Public engagement Active participation in Georgia water associations and public education initiatives indicates a programmatic approach to stakeholder outreach; opportunity exists to offer customer education platforms, digital outreach tools, and sustainability reporting solutions to bolster community engagement.

Smart meter focus Publicized success with smart meters at Neptune CONNECT 2026 points to interest in advanced metering infrastructure, data analytics, and connected grid solutions that improve load management, demand response, and real-time usage insights for developers and municipalities.

Scale and health With 35,000 daily customers and $50–100M revenue, Piedmont Water Company is a mid-market utility with potential needs for robust cybersecurity, ERP/financial system integration, and enterprise-grade cloud services to support growing operations and regulatory compliance.