Public safety tech Leverage the department's tech stack including Salesforce, ArcGIS, Cisco, and Drupal to position integrated service platforms, data analytics, and CRM-driven crisis response solutions that enhance case management, interagency coordination, and reporting.

Crisis intervention focus Target opportunities around crisis response and behavioral health collaboration, given the officer's Crisis Intervention Team role and Addiction Recovery program liaison duties, with offerings in crisis de-escalation training, co-response models, and recovery coaching partnerships.

Community services expansion With involvement in trauma-informed housing and partnerships with housing resources and public health, propose solutions for social determinants of health, housing stabilization, and data-sharing workflows to support homeless outreach and rapid rehousing programs.

Public-facing modernization Address ADA and accessibility concerns highlighted in recent legal matters by offering compliant 911-related software, accessibility auditing, and user-friendly public safety portals to reduce risk and improve emergency response inclusivity.

Financial scale The organization operates at a substantial municipal scale with mid-range annual revenue, suggesting upsell opportunities for managed services, cloud-based CRM/analytical dashboards, and long-term licensing for public safety software suites.