PolyAI Email Format
Software DevelopmentCalifornia, United States201-500 Employees
PolyAI is a software development company based in San Mateo, California, with an employee count in the 201-500 range. The company focuses on enterprise AI agents for customer service, handling millions of inquiries for major brands and delivering engaging, lifelike conversational experiences. In 2026, PolyAI launched the Agent Development Kit to help teams build, deploy, and improve agentic AI for customer experience. It has formed partnerships and received industry recognition, including a collaboration with Kong to scale its API infrastructure and a Gold Stevie Award for Best Customer Support Solution. Reported revenue is in the range of $100 million to $250 million and funding around $50 million.