Insights

Strong Market Position PolyAI is a leading provider of enterprise AI agents specializing in customer service, serving some of the world's most trusted brands. Its recent high-profile client acquisition, such as Fogo de Chão, indicates growing demand for sophisticated AI-driven customer support solutions across hospitality and other sectors.

Significant Funding & Growth With recent Series D funding of $86 million led by prominent investors like Zendesk Ventures and Khosla Ventures, PolyAI has substantial capital to expand its technology offerings and global footprint, presenting opportunities for partners interested in cutting-edge AI customer service solutions.

Enterprise Focus & Expansion PolyAI’s focus on enterprise-grade conversational AI, combined with recent leadership additions such as a President of Go-to-Market, underscores its strategic emphasis on aggressive market expansion and deepening its enterprise client relationships across industries.

Technology & Partnerships Utilizing a diverse tech stack and forming strategic partnerships like with Zammad, PolyAI demonstrates a commitment to integrating versatile AI solutions, which can be appealing for clients seeking tailored, scalable customer service technology.

Financial Stability & Revenues With reported revenues between $100 million and $250 million and an ongoing investment drive, PolyAI offers a financially resilient opportunity for businesses looking to collaborate with a well-funded, innovative AI company poised for further growth in the customer support market.

PolyAI Tech Stack

PolyAI uses 8 technology products and services including RSS, Apple iCloud Mail, Slido, and more. Explore PolyAI's tech stack below.

  • RSS
    Content Management System
  • Apple iCloud Mail
    Email
  • Slido
    Event Management
  • CB Insights
    Intelligence And Analytics
  • Java
    Programming Languages
  • Clari
    Sales Enablement
  • Google Tag Manager
    Tag Management
  • AddToAny
    Widgets

Media & News

PolyAI's Email Address Formats

PolyAI uses at least 2 format(s):
PolyAI Email FormatsExamplePercentage
First@poly-ai.comJohn@poly-ai.com
67%
First.Last@poly-ai.comJohn.Doe@poly-ai.com
27%
Last@poly-ai.comDoe@poly-ai.com
5%
FLast@poly-ai.comJDoe@poly-ai.com
1%
First@poly.aiJohn@poly.ai
50%
First.Last@poly.aiJohn.Doe@poly.ai
30%
FLast@poly.aiJDoe@poly.ai
10%
First.Last@poly.aiJohn.Doe@poly.ai
10%

Frequently Asked Questions

Where is PolyAI's headquarters located?

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PolyAI's main headquarters is located at 4 West 4th Avenue San Mateo, California 94402 United States. The company has employees across 4 continents, including EuropeNorth AmericaAsia.

What is PolyAI's stock symbol?

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PolyAI is a publicly traded company; the company's stock symbol is PPKZ.

What is PolyAI's official website and social media links?

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PolyAI's official website is poly.ai and has social profiles on LinkedInCrunchbase.

What is PolyAI's NAICS code?

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PolyAI's NAICS code is 5112 - Software Publishers.

How many employees does PolyAI have currently?

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As of February 2026, PolyAI has approximately 343 employees across 4 continents, including EuropeNorth AmericaAsia. Key team members include Cto And Co-Founder: S. W.Chief Product Officer: C. O.Chief Marketing Officer: M. S.. Explore PolyAI's employee directory with LeadIQ.

What industry does PolyAI belong to?

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PolyAI operates in the Software Development industry.

What technology does PolyAI use?

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PolyAI's tech stack includes RSSApple iCloud MailSlidoCB InsightsJavaClariGoogle Tag ManagerAddToAny.

What is PolyAI's email format?

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PolyAI's email format typically follows the pattern of First@poly-ai.com. Find more PolyAI email formats with LeadIQ.

How much funding has PolyAI raised to date?

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As of February 2026, PolyAI has raised $50M in funding. The last funding round occurred on May 16, 2024 for $50M.

PolyAI

Software DevelopmentCalifornia, United States201-500 Employees

The leading provider of enterprise AI agents for customer service. 

PolyAI resolves millions of customer service inquiries on behalf of the world's most trusted brands, providing engaging and lifelike experiences that feel like talking to a real person.

Section iconCompany Overview

Headquarters
4 West 4th Avenue San Mateo, California 94402 United States
Website
poly.ai
Stock Symbol
PPKZ
NAICS Code
5112 - Software Publishers
Employees
201-500

Section iconFunding & Financials

  • $50M

    PolyAI has raised a total of $50M of funding over 5 rounds. Their latest funding round was raised on May 16, 2024 in the amount of $50M.

  • $100M$250M

    PolyAI's revenue is estimated to be in the range of $100M$250M

Section iconFunding & Financials

  • $50M

    PolyAI has raised a total of $50M of funding over 5 rounds. Their latest funding round was raised on May 16, 2024 in the amount of $50M.

  • $100M$250M

    PolyAI's revenue is estimated to be in the range of $100M$250M

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