What departments does Pontica Solutions have?

Pontica Solutions has employees across 10 departments including Finance, Supply Chain, Information Technology, Customer Success, Operations.

What is the largest department at Pontica Solutions?

The largest department at Pontica Solutions is Customer Success with 6 employees.

Where are Pontica Solutions employees located globally?

Pontica Solutions has employees across 3 continents and 11 countries including Bulgaria, Georgia, Switzerland, United Kingdom Of Great Britain And Northern Ireland, France.

How has Pontica Solutions's team size changed over time?

Pontica Solutions's team has grown from approximately 194 to 203 employees based on available data.

Pontica Solutions Employee Directory

Q: Who are Pontica Solutions's key employees and leadership?

Pontica Solutions's key employees include: Co-Founder And Co-Ceo: I. G., Chief Administrative Officer: K. A., Chief Financial Officer: L. K., Head Of Talent: Y. D., Head Of Service Delivery: I. G..

Outsourcing and Offshoring ConsultingSofia-grad, Bulgaria201-500 Employees

Pontica Solutions is an outsourcing and offshoring consulting company headquartered in Sofia, Bulgaria (Sofia-grad 1407), with 201-500 employees. The company serves as a customer experience partner for global brands, designing, scaling, and operating customer support, back-office, and technology-enabled operations in more than 20 languages. It combines industry expertise, technology, and structured delivery models to address operational challenges and support growth, efficiency, and consistently high-quality experiences in fast-moving markets. Its services include analyzing operational needs to create tailored solutions, designing and implementing appropriate structures, recruiting the right profiles, managing all operations to maintain performance, analyzing the voice of the customer, applying data analytics to improve CSAT and team performance, and integrating AI and automations into workflows. In April 2026, Pontica Solutions expanded its offices to Varna, Bulgaria, and it has received Stevie Award recognitions, including Bronze Stevie Awards in 2026 for Customer Service Department of the Year and as a Bronze Winner at the 2026 Stevie Awards for Sales & Customer Service.

Pontica Solutions Global Highlights

Europe
228

Bulgaria
214
Poland
4
United Kingdom Of Great Britain And Northern Ireland
3
Georgia
2
Switzerland
1
France
1
Malta
1
Spain
1
Portugal
1

North America
2

United States Of America
2

South America
1

Brazil
1

Pontica Solutions's Leadership

K. A.
Chief Administrative Officer
Mobile Phone
Email
L. K.
Chief Financial Officer
Mobile Phone
Email
Y. D.
Head Of Talent
Mobile Phone
Email
I. G.
Head Of Service Delivery
Mobile Phone
Email
I. G.
Co-Founder And Co-Ceo
Mobile Phone
Email
E. B.
Co-Founder And Ceo
Mobile Phone
Email
P. V.
Co-Founder
Mobile Phone
Email
D. M.
Talent Partner
Mobile Phone
Email

Pontica Solutions Employee Metrics

100%

50%

0%

2026

2025

Support
Program & Project Management
Customer Success
Engineering
Quality Assurance
Other
Legal

Contact profiles from Pontica Solutions

Name

Title

Contact Info

Location

Last Update

I. G.
Co-Founder And Co-Ceo
Mobile Phone
Email
Bulgaria
Apr 13, 2026
E. B.
Co-Founder And Ceo
Mobile Phone
Email
BulgariaSofia City
Apr 16, 2026
P. V.
Co-Founder
Mobile Phone
Email
Bulgaria
Apr 14, 2026
D. M.
Talent Partner
Mobile Phone
Email
Bulgaria
Apr 13, 2026
K. A.
Chief Administrative Officer
Mobile Phone
Email
BulgariaSofia City
Apr 15, 2024
L. K.
Chief Financial Officer
Mobile Phone
Email
BulgariaSofia City
Apr 08, 2024
Y. D.
Head Of Talent
Mobile Phone
Email
BulgariaVarna
Apr 05, 2024
I. G.
Head Of Service Delivery
Mobile Phone
Email
Bulgaria
Apr 15, 2026
S. T.
Director Of Information Technology
Mobile Phone
Email
Bulgaria
Apr 17, 2026
M. S.
Key Account Manager
Mobile Phone
Email
Bulgaria
Feb 25, 2026

Frequently Asked Questions

What is Pontica Solutions known for?

Pontica Solutions was founded in 2015 operates in the Outsourcing and Offshoring Consulting industry. The company's main headquarters is located in Sofia, Sofia-grad 1407 Bulgaria. Explore Pontica Solutions's company overview page for more information.

What is Pontica Solutions's most common email format?

Pontica Solutions employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Pontica Solutions email formats with LeadIQ.

How many employees does Pontica Solutions have currently?

Pontica Solutions has approximately 297 employees as of May 2026. These team members are located across 3 continents, including EuropeNorth AmericaSouth America.

Who are Pontica Solutions's key employees and leadership?

As of May 2026, Pontica Solutions's key employees include:

Chief Administrative Officer: K. A.
Chief Financial Officer: L. K.
Head Of Talent: Y. D.
Head Of Service Delivery: I. G.
Co-Founder And Co-Ceo: I. G.

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Pontica Solutions Employee Directory

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