Leadership transition Power Selling Pros recently appointed Zac Garside as CEO, signaling potential strategic shifts, new initiatives, and opportunities to align coaching services with evolving corporate priorities and leadership-driven growth.

AI enhanced training With the launch of PowerChats, an AI-powered chat service for the home service industry, there is a clear opening to pair human coaching with AI-assisted customer interactions, creating cross-sell opportunities for advanced training and chatbot-enabled customer support workflows.

Scale and engagement Customer service coaching for mid-size teams (51-200 employees) indicates a strong need for scalable programs, monthly progress reviews, and measurable outcomes, presenting opportunities to offer tiered coaching packages and enterprise-grade analytics.

Industry focus Specialization in home service industry suggests upsell potential with sector-specific modules, certifications, and case-based training that align with typical customer journeys, service calls, and loyalty-building tactics favored by contractors and service providers.

Revenue and partnerships With annual revenue in the mid six figures to low seven figures and a profile of comparable B2B training peers, there is room to upsell add-ons, longer-term engagements, and strategic partnerships with related vendors to expand the value proposition.