Product Support Services Inc Employee Directory

Transportation, Logistics, Supply Chain and StorageTexas, United States11-50 Employees

PSSI provides service supply chain solutions for OEMs, service providers, retailers, distributors, carriers and 3PLs, focusing on reverse logistics, including returns management and depot repair to recover value from returned products and extend the life cycle of deployed electronics. The company operates from a 125,000-square-foot facility in Coppell, Texas, in a triple free port zone, applying lean manufacturing principles and holding ISO 9001:2008 certification. It is a major support center for cellular and cordless phones, telecommunications equipment, electronics and consumer products, with repair capabilities certified at levels I through III by Motorola, Nokia, Sony/Ericsson, Audiovox and LG. The service center features wireless test environments and board-level repair capabilities to support repair and parts management for a diverse client base that includes OEMs, service providers, retailers, distributors, carriers and 3PLs. Located in the Dallas region, Coppell’s proximity to major transportation links situates PSSI within the transportation and logistics ecosystem and its reverse logistics operations.

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