Product Support Services Inc Employee Directory

Transportation, Logistics, Supply Chain and StorageTexas, United States51-200 Employees

Based in Coppell, Texas, Product Support Services, Inc. (PSSI) provides service supply chain solutions to assist OEMs, service providers, retailers, distributors, carriers and 3PLs. We provide reverse logistics solutions, including product returns management, and depot repair services that optimize value recovery on returned products and extend the life-cycle on deployed electronics. Operating from 125,000 Sq. Ft. facility in a triple free port zone, PSSI employs lean manufacturing principles and is an ISO9001:2008 certified operation. 

With over 100 years of industry experience among our senior executives (4), we provide a consultative approach to reverse logistics based on a broad base of industry experience in manufacturing, product repair, depot and field service management, service parts management and product remarketing.” 

Product Support Services (PSSI) is one of the largest support centers for cellular and cordless phones, messaging devices, telecommunications equipment, electronics and consumer products in the industry. PSSI is certified for levels I, II, or III repair by Motorola, Nokia, Sony/Ericsson, Audiovox, and LG. 

PSSI’s Service Center is a state-of-the-art facility, complete with multiple wireless test environments and board-level repair capabilities.  PSSI is located in a Dallas “Triple Free Port” zone, just 10 minutes North of the Dallas/Fort Worth International Airport.

"We optimize your reverse logistics operations and maximize your profits".

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