Insights

AI Driven Automation Promptly's AI Fax feature highlights a strong demand for AI driven automation in patient data capture and referral routing. Sales plays include highlighting time savings, reduced manual data entry, faster referral processing, and seamless integration with existing EHR and practice management systems to increase clinician buy in; target specialty clinics with high inbound fax volumes.

Partner Ecosystem The Sightview integration signals openness to interoperability and partner driven go to market. Leverage this by pursuing co marketing with partners, API connectors, and joint campaigns to reach clinics already using compatible systems; position Promptly as an extensible platform that fits into multi system stacks.

Mid Market Focus Promptly appears well positioned in the mid market with a referenceable base of hundreds of specialty clinics and a suite that combines patient experience, payments, and automation. Use this to tailor sales plays around faster ROI, modular deployments, and predictable expansion within existing accounts and across similar specialties.

Growth Upsell With a credible revenue range and ongoing product expansions, there is opportunity to upsell modules such as enhanced patient payments, scheduling automation, and AI driven workflows. Craft pricing and packaging that appeal to clinics looking for end to end automation with scalable impact.

Market Demand The market trend toward automated patient communications, streamlined payments, and secure cloud based platforms favors Promptly. Emphasize data security, compliance, reliability, and fast time to value when engaging clinics seeking to improve experience and cash collection in a competitive landscape.

Promptly Tech Stack

Promptly uses 8 technology products and services including Amazon Web Services, WordPress, Shopify, and more. Explore Promptly's tech stack below.

  • Amazon Web Services
    Cloud Hosting
  • WordPress
    Content Management System
  • Shopify
    E-commerce
  • Goober
    Javascript Libraries
  • jQuery
    Javascript Libraries
  • Cloudflare Bot Management
    Security
  • HTTP/3
    Web & Portal Technology
  • Apache
    Web Servers

Promptly's Email Address Formats

Promptly uses at least 2 format(s):
Promptly Email FormatsExamplePercentage
First.Last@focalpointholdings.comJohn.Doe@focalpointholdings.com
100%
LastF@promptlycheckin.comDoeJ@promptlycheckin.com
100%

Frequently Asked Questions

Where is Promptly's headquarters located?

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Promptly's main headquarters is located at Miami, Florida 33131 United States. The company has employees across 2 continents, including North AmericaAsia.

What is Promptly's official website and social media links?

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Promptly's official website is promptlycheckin.com and has social profiles on LinkedInCrunchbase.

What is Promptly's NAICS code?

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Promptly's NAICS code is 5112 - Software Publishers.

How many employees does Promptly have currently?

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As of June 2026, Promptly has approximately 64 employees across 2 continents, including North AmericaAsia. Key team members include Vice President Operations: M. B.President And Chief Executive Officer: A. K.Founder And Chief Executive Officer: A. K.. Explore Promptly's employee directory with LeadIQ.

What industry does Promptly belong to?

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Promptly operates in the Software Development industry.

What technology does Promptly use?

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Promptly's tech stack includes Amazon Web ServicesWordPressShopifyGooberjQueryCloudflare Bot ManagementHTTP/3Apache.

What is Promptly's email format?

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Promptly's email format typically follows the pattern of First.Last@focalpointholdings.com. Find more Promptly email formats with LeadIQ.

When was Promptly founded?

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Promptly was founded in 2019.

Promptly

Software DevelopmentFlorida, United States51-200 Employees

Promptly is a mid-sized software company based in Miami, Florida. It offers a comprehensive web-based platform for medical practices that aims to improve patient experience, automate routine administrative tasks, and streamline patient payments. The solution is designed to support staff by automating processes and guiding patient interactions. By consolidating patient engagement and referral workflows, it serves clinics seeking more efficient operations.

Targeting medical practices and specialty clinics, the company operates in the software development space focused on healthcare workflow solutions. In March 2026, Promptly announced AI Fax, a feature that automatically reads inbound faxes, extracts patient data, and routes referrals into organized queues.

Section iconCompany Overview

Headquarters
Miami, Florida 33131 United States
NAICS Code
5112 - Software Publishers
Founded
2019
Employees
51-200

Section iconFunding & Financials

  • $25M$50M

    Promptly's revenue is estimated to be in the range of $25M$50M

Section iconFunding & Financials

  • $25M$50M

    Promptly's revenue is estimated to be in the range of $25M$50M

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