PSS Help (Product Support Solutions)
TelecommunicationsCalifornia, United States11-50 Employees
PSS Help (Product Support Solutions) operates as a contact center specialist systems integrator and IVR solution provider within the Eckoh Group. It designs, delivers, and manages customer interaction platforms for contact centers and related websites, with the goal of improving how organizations engage with customers. The company serves a global client base, with platforms used by millions of customers and hundreds of organizations around the world, and it supports both legacy systems and the design and deployment of new solutions. Its focus sits within the telecommunications industry as an integrator that helps transform customer contact architectures from legacy configurations to modern implementations. The firm provides around-the-clock support for platforms and applications on a worldwide scale. Based in Dublin, California, PSS Help operates as a small-to-mid-sized company within the Eckoh Group.