Municipal Partnership PUC is city-owned, reflecting a stable, long-term partner for municipal-scale initiatives. This creates sales opportunities in infrastructure modernization across electricity distribution and water services, including smart grid, water monitoring, EV charging, and resilience projects. Additional value can come from asset management, GIS, and field-service solutions to maintain reliable services.
Smart Grid Modernization The utility operates a large electric network and has a history of reliability programs. Propose advanced grid modernization initiatives such as outage management, fault detection, predictive maintenance with IoT sensors, and data analytics to reduce outages and improve uptime. Consider pilots for AMI deployment, digital twins, and scalable grid software to demonstrate ROI.
Customer Experience Growth With the MyPUC mobile app in place, there is an opportunity to expand digital engagement through enhanced billing, usage insights, alerts, and self-service capabilities. Cross-sell energy efficiency programs, water conservation services, and smart-home offerings via integrated CRM and analytics. Invest in a secure, scalable customer portal to support mobile-first interactions.
Cloud & Security The tech stack shows Azure Front Door, HTTP/3, reCAPTCHA and other security measures, presenting a foundation for cloud modernization. Offer cloud architecture optimization, API management, disaster recovery, and data analytics platforms to support utility operations. Emphasize cybersecurity and resilience for critical infrastructure and regulatory compliance.
Data-Driven Efficiency Managing electricity and water distribution across thousands of customers and extensive assets suits data-driven optimization. Propose integrated asset management, predictive maintenance, and water loss reduction through IoT, sensors, and GIS-enabled analytics. Explore long-term service agreements or performance-based contracts tied to efficiency gains.